Retail Manager

Description:

Roles and Responsibilities
Sales & Revenue Growth
Drive store sales to meet or exceed targets.
Analyse sales performance and identify growth opportunities.
Train and motivate staff to improve sales and customer engagement.
Investigate sales variances and provide feedback.
Maintain Min/Max order levels for packaging, labels, and related items in MM.

Merchandising & Inventory Management:
Plan and maintain merchandise displays in line with brand standards.
Ensure correct stock levels through regular inventory checks.
Manage promotions, discounts, and seasonal product launches.
Conduct store audits to maintain visual and stock standards.
Manage daily opening and closing of operational batches.
Create and manage operational recipes.

Customer Experience & Brand Representation:
Promote a customer-focused culture and high service standards.
Handle customer complaints and build brand loyalty.
Ensure staff are trained on product knowledge, brand values, and sustainability.

Team Leadership & Development:
Recruit, train, and supervise store staff.
Schedule staff effectively to meet business needs.
Provide coaching, feedback, and performance management.
Apply discipline for poor performance or misconduct when required.

Reporting & Administration:
Compile sales dashboards and monthly reports.
Monitor production output reports.
Conduct daily retail office void checks.

Traceability & Compliance:
Audit received and returned stock for accurate traceability.
Ensure all in-store processes are followed correctly from receiving to finished product.
Maintain records to support audits and compliance.

Operational Excellence:
Ensure compliance with company policies, safety, and loss prevention standards.
Manage store opening/closing procedures and cash handling.
Work with marketing and sales teams on promotions and mall/community events.


REQUIREMENTS:

Previous experience as a Retail Manager or Assistant Retail Manager.
Strong sales, stock control, and people management skills.
Basic reporting and computer skills.
Understanding of retail operations and customer service.

KEY SKILLS

Leadership and communication.
Sales-driven mindset.
Organisation and attention to detail.
Problem-solving ability.
Employment Details
Employment Type:
Permanent Employment
Industry:
Meat Industry
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Germiston
Salary bracket:
R 20000 - 25000
Drivers License:
CODE B (Car)
Own car needed:
Yes