Description:
This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. Theyre looking for a highly experienced Tour Plan Rate & System specialist to join them.Open to candidates from Gauteng OR Cape Town with remote, hybrid and in-office options.
Candidate requirements:
- At least 5-10 years experience in a similar position
- Strong proficiency in Tourplan (essential), including rate loading, product setup, and data accuracy
- Exceptional attention to detail for capturing supplier rates, policies, and availability with zero errors
- Excellent communication skills to liaise effectively with suppliers and clearly relay updates to internal teams
- Ability to interpret and manage supplier contracts, terms, special offers, and associated documentation
- Strong organisational skills to maintain orderly, up-to-date records of contracts, products, and system changes
- Problem-solving ability to investigate and resolve system queries in collaboration with reservations, finance, and support teams
- Experience with availability integrations or channel management, including mapping and troubleshooting
- Capacity to train and support consultants, simplifying complex system processes and promoting best practicesCandidate responsibilities:
Supplier Communication & Contracts
- Liaise with suppliers to confirm contract terms, policies, and special offers
- Maintain orderly records of all contracts, agreements, and updatesData Management in Tourplan
- Capture and update supplier rates, terms, product notes, and live availability links with precision
- Apply quality control checks to ensure accuracy of rates and policies in Tourplan3. System Support & Collaboration
- Work closely with the reservations, finance, and Tourplan support teams to resolve system queries and requests
- Communicate contract changes and updates to the wider travel team
- Test system upgrades and participate in ad hoc Tourplan projects4. Product & Availability Management
- Oversee the set-up of product codes and reporting parameters
- Collaborate with suppliers and channel partners to manage & map live availability integrations5. Training & Team Engagement
- Attend supplier product training sessions
- Actively participate in internal company and team meetings
- Train consultants on best use practices in the system
19 Dec 2025;
from:
gumtree.co.za