Description:
Responsibilities:Workshop Operations Management
Supervise daily workshop activities and ensure efficient allocation of jobs to technicians Manage workflow, diagnose delays, and ensure all repair and service work is completed on time Oversee quality control on all completed jobs and ensure adherence to OEM standards Authorise job cards, parts requirements, and technical decisions where needed Ensure compliance with safety procedures and workshop policies Technical Support
Provide advanced technical guidance and diagnostic support to technicians Assist with complex repairs, fault-finding, and ensuring best-practice procedures Liaise with OEM technical representatives for support and warranty queries Team Leadership & Management
Lead, guide, and mentor technicians and apprentices Conduct performance monitoring, coaching and skills development Ensure discipline, professionalism, and productivity within the team Customer Interaction
Assist the service advisor team with technical explanations for customers Handle escalated customer queries or quality concerns Ensure customers receive accurate repair information and excellent service Administration & Reporting
Monitor job progress, workshop utilisation, and productivity metrics Review, sign off and ensure accuracy of job cards, clocking, and labour allocation Assist the Service Manager with reporting, warranty processes, and technical documentation Minimum Requirements:
Qualified Motor Mechanic / Technician (Passenger Vehicles) 5+ years technical experience, with 2+ years in a foreman or senior technician role Strong diagnostic and fault-finding skills Experience working in a franchised passenger vehicle dealership Ability to supervise a team and manage workshop operations Valid drivers licence Excellent communication and problem-solving skills Competencies:
Strong leadership and team-management ability High attention to detail and quality orientation Excellent technical knowledge and diagnostic capability Strong organisational and multitasking skills Ability to work under pressure and meet deadlines Professional, customer-focused, and proactive
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified cr
19 Dec 2025;
from:
gumtree.co.za