Description:
Reservationist needed in Limpopo (Live-In)We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally.
1-2 years of previous experience in Hotel Reservations or Front Office Operations Proficiency in hotel Management systems (Opera, Protel, or similar). Accurately input and manage reservations using the hotels PMS system ( OPERA). Maintain up-to-date knowledge of room types, rates, promotions, and special packages. Ensure that guest details and preferences are accurately recorded to provide a personalised experience. Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations. Upsell room categories and add-on services to maximise revenue. Respond to guest queries and requests in a courteous and efficient manner. Always follow Hotel policies and standard operating procedures. Excellent verbal and written communication skills. Strong customer service and sales orientation.
19 Dec 2025;
from:
gumtree.co.za