Description:
Position: Senior Receptionist
Location: Rockafellas, The Golden Horse Casino, Pietermaritzburg
Employment Type: Full-time
Working Hours: Monday to Saturday, 08:00 – 16:00
Role Overview:
Rockafellas is seeking a highly professional, confident, and experienced Senior Receptionist to serve as the welcoming face of our restaurant. This senior role requires a proactive individual with exceptional communication skills, strong organisational ability, and the capacity to oversee front-desk functions in a dynamic, fast-paced hospitality environment. The Senior Receptionist will ensure the smooth running of reception operations, deliver high-class customer service, and provide high-level administrative support to management. This position requires maturity, leadership, discretion, and the ability to handle complex tasks with professionalism, honesty, and integrity, qualities that reflect the values we uphold as a team.
Minimum Requirements:
• Proven experience in a senior reception, front desk, or administrative role.
• Strong interpersonal and communication skills with a polished, professional presence.
• Computer literate with advanced MS Office proficiency (Word, Excel, Outlook).
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
• Ability to work effectively under pressure while maintaining composure and accuracy.
• Strong sense of urgency, discipline, and responsibility.
• Demonstrated reliability, integrity, and high ethical standards.
• Ability to follow, implement, and reinforce procedures and company policies.
• Team player with leadership qualities and a positive, solutions-driven attitude.
• Previous experience in hospitality is advantageous.
What We Offer:
· Competitive Salary: Attractive compensation package with performance-based incentives.
· Career Growth: Opportunities for professional development and advancement within our esteemed group.
· Dynamic Work Environment: Join a forward-thinking team in an exciting, energetic, and professional setting.
Ready to lead the front desk?
If you meet the criteria and are eager to take on this exciting opportunity, please submit the following to Fatima Paraze at hr@dunranch.co.za:
· A comprehensive CV
· Contact details for at least three professional references
· Your salary expectations
Shortlisted candidates will undergo employment reference, security, and credit checks. If you do not receive a response within 14 days of submission, please consider your application unsuccessful.