Description:
Job Title: Waiter/Waitress
Job Description:
We are looking for enthusiastic and outgoing individuals to join our team as a waiter/waitress. The ideal candidate will be responsible for providing exceptional customer service to our guests, taking food and drink orders, serving meals, and ensuring a pleasant dining experience.
Responsibilities:
- Greet and seat guests in a friendly and professional manner
- Take and deliver food and drink orders accurately and promptly
- Provide recommendations on menu items, specials, and beverages
- Ensure tables are clean and set up properly before and after guest seating
- Maintain a thorough knowledge of menu items and ingredients
- Communicate any special requests or dietary restrictions to the kitchen staff
- Address any customer concerns or complaints in a timely and professional manner
- Assist in general restaurant duties as needed, such as cleaning, restocking supplies, and cash handling
Qualifications:
- Previous experience in a similar role is preferred, but not required
- Excellent communication and interpersonal skills
- Ability to multitask and stay calm under pressure
- Strong attention to detail and organizational skills
- Ability to work well in a team and independently
- Must be able to stand and walk for extended periods of time
- Must be able to lift and carry trays of food and beverages
- Availability to work evenings, weekends, and holidays
If you are passionate about providing top-notch customer service and have a positive attitude, we would love to hear from you. Join our team and help create memorable dining experiences for our guests.
Requirements:
- Cashiering: 1 to 2 years
- Wine: 2 to 3 years
- Menu: 1 to 2 years
Must reside in Cape Town and must have Matric