Technical Sales Representative

Description:

• • Technical Sales Representative (Internal Technical Sales and Branch Administrator)
    Join a global engineering leader in vacuum and pump technology and grow your technical sales career.
    Pinetown, Durban · 8am to 5pm · Market-related salary (DOE) plus provident fund and performance-based bonus

    About Our Client
    Our client is a global leader in vacuum and pump technology, providing high-quality technical solutions across industries including food, beverage, automotive, chemical, pharmaceutical and plastics. They are known for strong technical expertise, innovation and a solutions-focused approach. With a collaborative culture and continuous improvement mindset, the business offers solid training, long-term growth and the chance to become a trusted technical partner to industrial customers.

    The Role: Technical Sales Representative (Internal Technical Sales and Branch Administrator)
    This internal, office-based role supports the Durban branch through technical internal sales and daily administrative coordination. You will manage customer enquiries, prepare quotations, process orders, control stock and provide essential back-office support to the sales team and branch manager. The role exists to ensure smooth branch operations, timely customer service and accurate technical and administrative execution.

    Key Responsibilities

    • Provide back-office support for all internal and external sales activities.

    • Assist customers nationally with technical enquiries via email, phone and in person.

    • Prepare accurate quotations for pumps, spares, repairs, field services and systems.

    • Read and understand pump graphs, bills of materials and technical drawings (training provided).

    • Match competitor pump specifications and offer equivalent technical solutions.

    • Manage the full sales process from enquiry to delivery and payment.

    • Follow up proactively on quotations, orders and back orders.

    • Process proforma invoices and support smooth order implementation.

    • Support the branch manager and external sales team when required.

    • Order local buy-out products and assist with deliveries and collections.

    • Maintain SharePoint documentation and lean boards daily.

    • Contribute to business development through value-added selling and upselling.

    • Generate leads and identify new opportunities with existing and prospective customers.

    • Support creditor administration by retrieving supplier quo