Debtors Assistant

Description:

A Civil Construction Company is looking for an organised, analytical, and customer-focused Debtors Assistant to join the finance team. The successful candidate will play a key role in supporting the full debtorâs function, ensuring accurate billing, timely collections, and professional handling of all customer account matters. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to work in a high-volume, deadline-driven environment typical of the construction industry. Key Responsibilities
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Billing & Invoicing

• Process and issue accurate customer invoices, credit notes, and monthly statements
• Ensure all supporting documentation is complete and approvals are followed

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Debtors Account Management

• Maintain customer accounts, allocate payments, and reconcile monthly balances
• Ensure compliance with financial controls and audit requirements

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Collections & Follow-Up

• Monitor overdue accounts and follow up with clients
• Document communications and escalate issues when needed
• Build professional relationships to resolve queries efficiently

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Reporting & Analysis

• Prepare weekly/monthly aged debtor reports with commentary
• Highlight risks and assist with month-end closing and audits
• Query Resolution & Customer Support
• Investigate account discrepancies with internal teams
• Respond to client enquiries on invoices, statements, and balances

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Administrative Duties

• Maintain filing and archival systems
• Support Finance Team with ad hoc administrative tasks

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Minimum Requirements

• Grade 12 / Matric (Accounting subjects advantageous)
• 2â4 yearsâ experience in Debtors, Accounts, or Finance Admin
• Experience in construction, engineering, or project-based environments advantageous
• Proficient in MS Excel; knowledge of Sage, Pastel or similar
• Strong accounting knowledge, attention to detail, and organisational skills
• Excellent communication, professionalism, and problem-solving ability
• Integrity, reliability, and a strong work ethic

Requirements:

• Process and issue accurate customer invoices, credit notes, and monthly statements
• Ensure all supporting documentation is complete and approvals are followed

• Maintain customer accounts, allocate payments, and reconcile monthly balances
• Ensure compliance with financial controls and audit requirements

• Monitor overdue accounts and follow up with clients
• Document communications and escalate issues when needed
• Build professional relationships to resolve queries efficiently

• Prepare weekly/monthly aged debtor reports with commentary
• Highlight risks and assist with month-end closing and audits
• Query Resolution & Customer Support
• Investigate account discrepancies with internal teams
• Respond to client enquiries on invoices, statements, and balances

• Maintain filing and archival systems
• Support Finance Team with ad hoc administrative tasks

• Grade 12 / Matric (Accounting subjects advantageous)
• 2â4 yearsâ experience in Debtors, Accounts, or Finance Admin
• Experience in construction, engineering, or project-based environments advantageous
• Proficient in MS Excel; knowledge of Sage, Pastel or similar
• Strong accounting knowledge, attention to detail, and organisational skills
• Excellent communication, professionalism, and problem-solving ability
• Integrity, reliability, and a strong work ethic