Description:
BILLING ANALYST – CAPE TOWN
If you’ve got a sharp eye for detail, thrive in a finance-driven environment, and know your way around complex billing — this one is for you.
We’re looking for a Billing Analyst who can handle high-volume, contract-based billing with accuracy and confidence. This is not basic invoicing. You’ll be digging into CRM data, checking contracts, handling discrepancies, and working closely with Finance, Sales, and Legal teams.
What You’ll Be Doing
Managing the full billing cycle: preparation, invoicing, reconciliations, and post-billing checks.
Reviewing contracts and ensuring CRM data lines up with what was actually agreed.
Generating accurate invoices — including customised, multi-product and recurring billing.
Applying price increases and maintaining master billing files.
Investigating discrepancies and resolving billing issues professionally and within deadlines.
Supporting month-end close processes and providing revenue-related inputs.
Handling billing queries, tickets, and escalations with proper documentation.
Assisting with system changes, migrations and UAT (user acceptance testing).
What You Bring
2–4+ years’ billing experience (corporate/finance/tech environment preferred).
Strong understanding of financial processes and billing workflows.
Excellent Excel skills – formulas, VLOOKUP/XLOOKUP, pivot tables, large datasets.
Experience working on CRMs or ERP systems (Salesforce, Netsuite, SAP, Oracle, Sage—any major system is fine).