Description:
Our client based in Stikland, Cape Town is looking for an Internal sales Representative to join their wonderful team!!
KNOWLEDGE REQUIRED
· Computer literate; Syspro, MS office, MS CRM Dynamics advantageous
· Further education in sales and marketing advantageous
· Strong product knowledge
· Strong selling and marketing skills
· Matric with sound numeracy and literacy
· Proficient in English and Afrikaans (spoken and written)
MEASUREMENTS OF PERFORMANCE
· Customer feedback is positive
· Sales systems are up to date and accurate (Syspro, CRM)
· Sales documentation is accurate, orderly and filed properly
· Brochures and technical data available
Main Duties
· Manage the counter sales process from start to end (including CRM & Syspro interface)
· Handle customer queries
· Provide product information and advice to customers
· Initiate new customer accounts; pass on to Credit Controller for completion
· Prepare incoming orders for the system
· Check stock and liaise with customer
· Filing of invoices and Proof of deliveries.
· Prepare deliveries and collate information onto spreadsheets
· Sales Cash Ups
· Follow up and resolve debtor queries
· Be responsible for all small quotes
· Assist with CRM maintenance and administration where required