Description:
First Technology Polokwane is seeking a skilled IT Technician to join our dynamic technical support team. The ideal candidate will be responsible for delivering high-quality onsite and remote IT support, ensuring seamless IT operations for our clients.Key Responsibilities
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Provide onsite and remote IT support to clients across various environments.
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Perform IT systems support and administration , ensuring optimal system performance.
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Deliver hardware and software troubleshooting , installations, and maintenance.
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Assist with cloud services deployment and maintenance , including Microsoft cloud offerings.
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Conduct site assessments , compile documentation, and recommend technical improvements.
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Perform daily client follow-ups , ensuring issues are resolved and updates are communicated effectively.
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Assist with networking support , including diagnostics and configuration.
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Support and maintain firewalls and access points (APs) .
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Implement and monitor end-point protection and management solutions .
Minimum Requirements
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+2 years’ experience in a similar IT support role.
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Strong knowledge of O365, networking fundamentals, and hardware/software troubleshooting.
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Experience with firewalls, APs, and endpoint security tools.
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Valid driver’s licence and own reliable transport (advantageous for onsite visits).
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Strong communication & customer-service skills.
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Ability to work independently and manage multiple support tickets.
Requirements:
-
Provide onsite and remote IT support to clients across various environments.
-
Perform IT systems support and administration , ensuring optimal system performance.
-
Deliver hardware and software troubleshooting , installations, and maintenance.
-
Assist with cloud services deployment and maintenance , including Microsoft cloud offerings.
-
Conduct site assessments , compile documentation, and recommend technical improvements.
-
Perform daily client follow-ups , ensuring issues are resolved and updates are communicated effectively.
-
Assist with networking support , including diagnostics and configuration.
-
Support and maintain firewalls and access points (APs) .
-
Implement and monitor end-point protection and management solutions .
-
+2 years’ experience in a similar IT support role.
-
Strong knowledge of O365, networking fundamentals, and hardware/software troubleshooting.
-
Experience with firewalls, APs, and endpoint security tools.
-
Valid driver’s licence and own reliable transport (advantageous for onsite visits).
-
Strong communication & customer-service skills.
-
Ability to work independently and manage multiple support tickets.