Description:
FOH Manager – Brackenfell, Cape TownPermanent | Full-Time
Our client is opening an exciting new restaurant in Brackenfell and is seeking a professional and service-driven Front of House (FOH) Manager to lead the guest experience.
This role requires someone who is confident, organized, and passionate about hospitality.Key Responsibilities
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Oversee all FOH operations and ensure smooth service flow.
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Maintain excellent customer service standards and handle guest relations.
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Train and develop FOH staff on service etiquette, selling techniques, and upselling.
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Manage floor plans, staff shifts, table turnover, and service quality.
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Support the General Manager with daily operations, reporting, and team performance.
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Uphold hygiene, safety, and brand standards at all times. Requirements
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Minimum 2–3 years in a FOH management or supervisory role.
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Strong communication and leadership skills.
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Ability to manage a team professionally under pressure.
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Experience in training staff and improving service performance.
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Passion for guest service and creating memorable experiences.
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