Deputy General Manager

Description:

Reporting to the General ManagerOur Client is on a mission to be Cape Townâs most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, weâre a landmark where excellence meets opportunity.Weâre looking for a dynamic Deputy GM to join our executive team â a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Townâs most iconic hotels.What Youâll DoLead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.Partner with the GM to drive strategy, commercial growth, and brand positioning.Deliver strong financial results through P&L management, forecasting, and cost optimisation.Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.Champion guest experience and ensure every touchpoint reflects our luxury brand.Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.What Weâre Looking For10+ years in senior hotel leadership (3â5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).Proven ability to manage multi-outlet operations at scale.Strong commercial and financial acumen.Strategic, entrepreneurial thinker with deep knowledge of Cape Townâs hospitality market.A leader with emotional intelligence, presence, and credibility.Valid South African ID.What Youâll GetNegotiable executive package (based on experience).Medical aid & pension/provident contributions.Annual performance-based incentives.This is a rare opportunity to step into an executive leadership role at one of Cape Townâs most iconic hotels. If youâre passionate about luxury hospitality, growth, and guest experience â weâd love to hear from you. Reporting to the General Manager
Our Client is on a mission to be Cape Townâs most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, weâre a landmark where excellence meets opportunity.
Weâre looking for a dynamic Deputy GM to join our executive team â a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Townâs most iconic hotels.
What Youâll Do

• Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
• Partner with the GM to drive strategy, commercial growth, and brand positioning.
• Deliver strong financial results through P&L management, forecasting, and cost optimisation.
• Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
• Champion guest experience and ensure every touchpoint reflects our luxury brand.
• Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.

What Weâre Looking For

• 10+ years in senior hotel leadership (3â5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
• Proven ability to manage multi-outlet operations at scale.
• Strong commercial and financial acumen.
• Strategic, entrepreneurial thinker with deep knowledge of Cape Townâs hospitality market.
• A leader with emotional intelligence, presence, and credibility.
• Valid South African ID.

What Youâll Get

• Negotiable executive package (based on experience).
• Medical aid & pension/provident contributions.
• Annual performance-based incentives.

This is a rare opportunity to step into an executive leadership role at one of Cape Townâs most iconic hotels. If youâre passionate about luxury hospitality, growth, and guest experience â weâd love to hear from you.

Requirements:

• Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
• Partner with the GM to drive strategy, commercial growth, and brand positioning.
• Deliver strong financial results through P&L management, forecasting, and cost optimisation.
• Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
• Champion guest experience and ensure every touchpoint reflects our luxury brand.
• Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.

• 10+ years in senior hotel leadership (3â5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
• Proven ability to manage multi-outlet operations at scale.
• Strong commercial and financial acumen.
• Strategic, entrepreneurial thinker with deep knowledge of Cape Townâs hospitality market.
• A leader with emotional intelligence, presence, and credibility.
• Valid South African ID.

• Negotiable executive package (based on experience).
• Medical aid & pension/provident contributions.
• Annual performance-based incentives.