Description:
The role ensures
alignment of digital programmes with business strategy, embeds agile ways of working, and
supports the delivery of modern solutions that enhance efficiency, customer experience, and
competitiveness. The incumbent acts as a catalyst for innovation, future-readiness, and
sustainable digital adoption across the Bank.
The role is accountable for developing, maintaining and overseeing the effective execution of
the the company Digital Business Strategy an actionable plan that orchestrates both the frontand
back-stage assets of the company, balancing short- and longer-term initiatives to fuel
technology-led business transformation, digital innovation that wows stakeholders, and
sustainable business growth.
The key areas of responsibility of the Digital Business Strategist include:
- Diagnosing the state of our market, business and technology capabilities
- Developing a digital business vision and blueprint for our desired future state
- Developing a bold, yet achievable implementation plan
Key Performance Areas
Diagnosing the state of our market, business and technology capabilities
- Analysing the the company business value chain and strategy, reported performance and highlevel
- business operating model
- Collating, contextualizing and analysing relevant industry, customer & competitor insights
- identifying digital strengths, weaknesses, opportunities and threats
- Interviewing leadership / management stakeholders in key business portfolios
- Analysing the state of our product / brand portfolio and customer experiences
- Evaluating current and planned digital initiatives
- Reviewing business and technology architecture (systems / data)
- Reviewing our technology operating model and capabilities
- Evaluating our digital governance, risk & compliance capabilities
- Evaluate the digital readiness of our people
- Identifying pockets of digital excellence & surface risks
- Analysing our use of digital partners & technology service providers
Developing a digital business vision and blueprint for our desired future state:
- Facilitating strategy setting, visioning and/or ideation workshops and experiences with key stakeholders
- Summarizing key industry, customer and competitor insights
- Developing digital business end-game, growth hypothesis, vision & principles
- Crafting a digital business blueprint