Description:
- Key performance area:
· Answering Switchboard and direct calls
· Customer liaison and telephonic enquires
· Attend to visitors and job applicants calling at the office
· Aim for first time resolution
· Ensure that daily target are achieved – on quality and quantity
· Customer focus
· Interpersonal savvy
· Approachability
Qualifications, experience and other competencies
- Matric Certificate.
- Minimum of PSIRA Grade C
- NKP registered
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
- Strong command of English
- Ability to liaise professionally with personnel at all levels
- Must be able to work under pressure
- Own transport is essential
- Must reside in Balito/ Inanda or surrounding areas.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Requirements:
- Key performance area:
· Answering Switchboard and direct calls
· Customer liaison and telephonic enquires
· Attend to visitors and job applicants calling at the office
· Aim for first time resolution
· Ensure that daily target are achieved – on quality and quantity
· Customer focus
· Interpersonal savvy
· Approachability
Qualifications, experience and other competencies
- Matric Certificate.
- Minimum of PSIRA Grade C
- NKP registered
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
- Strong command of English
- Ability to liaise professionally with personnel at all levels
- Must be able to work under pressure
- Own transport is essential
- Must reside in Balito/ Inanda or surrounding areas.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
- Matric Certificate.
- Minimum of PSIRA Grade C
- NKP registered
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
- Strong command of English
- Ability to liaise professionally with personnel at all levels
- Must be able to work under pressure
- Own transport is essential
- Must reside in Balito/ Inanda or surrounding areas.