Description:
KWV a renowned South African brand and industry leader in the production of world-class wines, and other spirits has a permanent vacancy for an Order Coordinator, based in Paarl.
- Reporting to: Team Leader: Import & Export
- Department: Supply Chain
- Division: Operations
Purpose:
The purpose of this role is to coordinate and manage the end-to-end import and export order processes for KWV, ensuring full compliance with all customs, SARS, DALRRD, and international trade regulations. The Order Coordinator (Imports & Exports) is responsible for the accurate capturing, processing, and tracking of all international orders, managing associated documentation, and coordinating with freight forwarders, suppliers, and internal departments to achieve on-time, in-full (OTIF) delivery performance.
Key Responsibilities:
Import Coordination
- Manage the full import process from supplier documentation to delivery at bonded facilities.
- Ensure all import documentation (invoices, packing lists, bills of lading, and customs entries) is complete and accurate.
- Liaise with international suppliers to ensure compliance with South African import regulations and correct packaging requirements.
- Coordinate with customs brokers for clearance and ensure alignment with SARS and DALRRD requirements.
- Apply for and manage import permits, certificates, and inspection bookings.
- Track shipments and communicate expected delivery dates to internal stakeholders.
- Maintain accurate import records and system updates in SAP and supporting databases.
Export Coordination
- Receive, capture, and execute export orders in SAP according to customer and regional requirements.
- Prepare and issue export documentation, including DALRRD certificates, NOL (Notification of Loading), and customs entries via Easy Clear.
- Coordinate with warehouse and logistics teams
- Liaise with shipping agents and freight forwarders to secure bookings in line with agreed Incoterms®2020.
- Verify that all export orders meet customer specifications, product traceability, and regulatory requirements.
- Manage customer expectations by providing proactive order status updates and resolving any shipping or documentation issues.
- Conduct weekly export status meetings with Regional Managers and International Customers to review order progress.
Cross-Functional and Compliance Duties
- Ensure all import and export transactions comply with KWV governance standards, contractual obligations, and trade regulations.
- Maintain up-to-date knowledge of changes in customs, port, and trade regulations affecting KWV's markets.
- Collaborate with internal departments such as Planning, Warehouse, Finance, and Quality to ensure efficient order execution.
- Support KPI tracking related to OTIF, documentation accuracy, and service level performance.
- File and archive all documentation systematically to ensure traceability and audit readiness.
Behavioral Competencies
- High accountability and integrity.
- Proactive and solutions-driven approach.
- Strong teamwork and cross-functional collaboration.
- Adaptable to changing priorities in a fast-paced international logistics environment.
- Attention to accuracy and compliance in all operational activities.
Minimum Requirements:
- Grade 12 with a tertiary qualification in Logistics, Supply Chain, or Freight Forwarding
- 2-3 years' hands-on experience in import and/or export operations, including customs clearance.
- Knowledge of Incoterms®2020, SARS regulations, and DALRRD requirements.
- Experience with import/export documentation (commercial invoices, packing lists, bills of lading, customs declarations, certificates)
Requirements:
- Reporting to: Team Leader: Import & Export
- Department: Supply Chain
- Division: Operations
- Manage the full import process from supplier documentation to delivery at bonded facilities.
- Ensure all import documentation (invoices, packing lists, bills of lading, and customs entries) is complete and accurate.
- Liaise with international suppliers to ensure compliance with South African import regulations and correct packaging requirements.
- Coordinate with customs brokers for clearance and ensure alignment with SARS and DALRRD requirements.
- Apply for and manage import permits, certificates, and inspection bookings.
- Track shipments and communicate expected delivery dates to internal stakeholders.
- Maintain accurate import records and system updates in SAP and supporting databases.
- Receive, capture, and execute export orders in SAP according to customer and regional requirements.
- Prepare and issue export documentation, including DALRRD certificates, NOL (Notification of Loading), and customs entries via Easy Clear.
- Coordinate with warehouse and logistics teams
- Liaise with shipping agents and freight forwarders to secure bookings in line with agreed Incoterms®2020.
- Verify that all export orders meet customer specifications, product traceability, and regulatory requirements.
- Manage customer expectations by providing proactive order status updates and resolving any shipping or documentation issues.
- Conduct weekly export status meetings with Regional Managers and International Customers to review order progress.
- Ensure all import and export transactions comply with KWV governance standards, contractual obligations, and trade regulations.
- Maintain up-to-date knowledge of changes in customs, port, and trade regulations affecting KWV's markets.
- Collaborate with internal departments such as Planning, Warehouse, Finance, and Quality to ensure efficient order execution.
- Support KPI tracking related to OTIF, documentation accuracy, and service level performance.
- File and archive all documentation systematically to ensure traceability and audit readiness.
- High accountability and integrity.
- Proactive and solutions-driven approach.
- Strong teamwork and cross-functional collaboration.
- Adaptable to changing priorities in a fast-paced international logistics environment.
- Attention to accuracy and compliance in all operational activities.
- Grade 12 with a tertiary qualification in Logistics, Supply Chain, or Freight Forwarding
- 2-3 years' hands-on experience in import and/or export operations, including customs clearance.
- Knowledge of Incoterms®2020, SARS regulations, and DALRRD requirements.
- Experience with import/export documentation (commercial invoices, packing lists, bills of lading, customs declarations, certificates)
27 Nov 2025;
from:
careers24.com