Service Technician

Description:

Roles and Responsibilities
Tasks
Technical problem diagnosis remotely or at our customers' site
Providing on-site repairs, installations, off-site remote troubleshooting
Providing preventative maintenance and repair of equipment (food processing, retail & industrial scales, weigh price labelling and inspection systems as required)
Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner
Set-up and troubleshoot both wired and wireless network connected devices
Documentation of service calls
Responsibility for the spare parts inventory in the service vehicle
Proactive sales of our service products and services
Intermittently lifting 35kg equipment and working in unusual climate (e.g. freezer rooms)

Qualifications
Associated degree or equivalent Electrical Engineering
NRCS verification officer/repairer a huge advantage
Capable of reading wiring diagrams, schematics and spare part break downs
Experience in repair and installation of PC based devices or processor-controlled equipment such as weigh price labelling, inspection systems and industrial scales
Good analytical skills for troubleshooting and diagnostics
Familiar with TCP/IP based connections and other system bus protocols
Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks
Strong knowledge of mechanics
Customer focused and self-motivated
Confident appearance, ability to work under pressure, initiative and organizational skills
Reliability and flexibility in working hours
Travel within the service area as required by the position. Up to 75% of the working time.
Valid drivers license and clean driving record pulled
Employment Details
Employment Type:
Permanent Employment
Industry:
Food, Restaurant and Catering
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Johannesburg
Salary bracket:
R 30000 - 33000
Drivers License:
CODE B (Car)
Own car needed:
Yes