Description:
Job description:
- The Acquisitions agent is responsible for sales and lead conversion targets.
- Marketing of company to both existing and new customers.
- Follow up on outstanding leads and/or queries.
- Handle inbound and make outbound calls according to campaigns.
- Demonstrate excellent knowledge of product, service offerings and systems.
- Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.
- Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with companys quality standards and values.
- Selling value-added services.
- Up selling of company products.
- Obtaining referrals from new company customers.
- Provide constant feedback to intermediaries, management and other departments regarding status of leads.
- Ensure quality benchmarks are achieved.
- Manage time and workloads to ensure that deadlines and targets are met.
- Align own behaviour with company culture and values.
- Ensure achievement of own performance requirements.
- Establishing, building and maintaining relationships with our various partners.
- Contract administration, feedback and daily statistical reporting.
- Scheduling fitments of company units.
- Rescheduling appointments.
- Checking/Maintaining high Quality of schedules.
- Management of potential cancellations.
Competencies Required:
- Selling skills (objection handling & negotiation).
- Customer centric.
- Attention to detail.
- Deadline and results driven.
- Initiative.
- Teamwork.
- Judgment/Problem solving.
- Tolerance for stress.
- Interpersonal and communication skills.
- Influencing.
Job Requirements:
- Matric.
- 1-2 years previous call centre experience in a sales environment is essential.
- RE 5, 120 FAIS credits advantageous.
- MS Office knowledge (Basic or Intermediate Excel).
23 Jul 2025;
from:
gumtree.co.za