Description:
FRONT OF HOUSE MANAGER WANTED – NATIONAL FRANCHISE RESTAURANT
A leading national franchise restaurant is looking for a highly motivated and experienced Front of House Manager to join our team. If you have strong leadership skills, love working with people, and thrive in a structured, fast-paced environment, we want to hear from you!
Location: Baywest Mall
Position: Full-time
Key Responsibilities:
• Oversee all FOH operations in line with franchise standards and procedures
• Lead, train, schedule, and supervise FOH staff
• Ensure consistent delivery of excellent customer service
• Manage guest flow, seating, and service timing
• Implement and maintain franchise operational checklists and SOPs
• Handle customer complaints professionally and efficiently
• Conduct daily cash-ups, floats, and basic financial controls
• Work closely with the BOH team and store management to ensure smooth operations
• Maintain franchise-level hygiene, safety, and brand presentation standards
Requirements:
• Previous experience in a franchise restaurant environment (advantage)
• FOH supervisory or management experience essential
• Strong people management and communication skills
• Familiar with POS systems and basic admin
• Customer-focused, energetic, and well-presented
• Ability to work shifts, weekends, and public holidays
What We Offer:
• Competitive salary (based on experience)
• Training and support within a well-established franchise system
• Opportunities for growth and career development
• Stable and professional working environment
To Apply:
Send your CV to mbbaywestmall@gmail.com