Description:
PURPOSE OF THE ROLE
The End-to-End Sales Consultant is responsible for managing the full sales cycle — from lead generation and prospecting, through to product presentation, closing, onboarding and post-sale follow-up. The role requires a confident communicator with strong customer engagement skills, excellent product knowledge, and the ability to consistently meet and exceed sales targets.
DUTIES OF THE ROLE
- Lead Generation & Prospecting
- Source and qualify new leads through outbound calling, digital channels, referrals, and follow-ups.
- Maintain an active pipeline of potential clients.
- Conduct initial needs analysis to understand customer requirements.
- Sales Presentation & Product Demonstration
- Present and position products or services effectively to prospective customers.
- Provide accurate product information and tailor solutions to individual customer needs.
- Handle objections professionally and confidently.
- Closing Sales
- Prepare and present proposals or quotations.
- Negotiate pricing and contract terms within company guidelines.
- Secure signed agreements and convert leads into sales.
- Customer Onboarding
- Guide customers through the onboarding process to ensure successful activation.
- Coordinate with internal teams (operations, support, finance) for smooth setup.
- Maintain accurate documentation and compliance requirements.
- Post-Sale Support & Relationship Management
- Follow up with customers to ensure satisfaction and resolve concerns.
- Identify opportunities for upselling or cross-selling.
- Build long-term customer relationships to support retention and portfolio growth.
- Reporting & Administration
- Maintain up-to-date CRM records.
- Submit daily/weekly sales reports and pipeline updates.
Track performance against individual and team targets.
QUALIFICATIONS/EDUCATION and EXPERIENCE:
- Matric or Equivalent qualification
- Minimum 2 years’ proven experience in full-cycle sales (B2C or B2B)
- Call Centre environment sales experience in a UK Campaign is advantageous
- Proven Sales development or Business development experience.
- Ability to work in UK hours
CORE SKILLS AND COMPETENCIES
- Proactive and self-motivated
- Energetic and target-driven
- Professional and customer-orientated
- Adaptable to changing business needs
- Strong work ethic and accountability
Requirements:
- Source and qualify new leads through outbound calling, digital channels, referrals, and follow-ups.
- Maintain an active pipeline of potential clients.
- Conduct initial needs analysis to understand customer requirements.
- Present and position products or services effectively to prospective customers.
- Provide accurate product information and tailor solutions to individual customer needs.
- Handle objections professionally and confidently.
- Prepare and present proposals or quotations.
- Negotiate pricing and contract terms within company guidelines.
- Secure signed agreements and convert leads into sales.
- Guide customers through the onboarding process to ensure successful activation.
- Coordinate with internal teams (operations, support, finance) for smooth setup.
- Maintain accurate documentation and compliance requirements.
- Follow up with customers to ensure satisfaction and resolve concerns.
- Identify opportunities for upselling or cross-selling.
- Build long-term customer relationships to support retention and portfolio growth.
- Maintain up-to-date CRM records.
- Submit daily/weekly sales reports and pipeline updates.
- Matric or Equivalent qualification
- Minimum 2 years’ proven experience in full-cycle sales (B2C or B2B)
- Call Centre environment sales experience in a UK Campaign is advantageous
- Proven Sales development or Business development experience.
- Ability to work in UK hours
- Proactive and self-motivated
- Energetic and target-driven
- Professional and customer-orientated
- Adaptable to changing business needs
- Strong work ethic and accountability
21 Nov 2025;
from:
careers24.com