Receptionist / Front Desk Administrator

Description:

Overview The Receptionist is responsible for managing the front desk, handling client communication, and supporting daily administrative operations. This role requires professionalism, excellent communication skills, and a strong ability to multitask. ⸻ Responsibilities & Duties, include but not limited to: Front Desk Management • Greet and assist clients professionally upon arrival • Maintain the reception area ensuring it is neat and welcoming • Ensure professional telephone etiquette when answering calls • Manage incoming messages, WhatsApps and emails Client Support & Communication • Handle walk-ins and assist them with queries • Direct clients to the correct department • Follow up with clients when required Administrative Support • Filing, scanning, copying and document organisation • Capturing information into systems and spreadsheets • Maintaining logs, registers and appointment schedules • Updating client details using internal systems Operational Support • Assist with appointments and daily schedules • Handle small cash/card payments when required • Support management with ad-hoc admin tasks ⸻ MINIMUM REQUIREMENTS • Matric / Grade 12 • Excellent English (written & spoken) • Strong admin and organisational skills • Good telephone etiquette • Computer literacy (Word, Excel, Outlook mandatory) • Reliable transport • Availability to start soonest ⸻ HOW TO APPLY To apply, please complete the application form below: https://forms.office.com/r/PmXEkYsKcF (compulsory) Email cv and supporting documents to insrecruitments@gmail.com Should you not receive a response by 20 December 2025, please treat your application as unsuccessful.