Description:
We are looking for a skilled Senior Cellular Technician to join our team. This role requires strong technical expertise, a commitment to quality, and the ability to guide and support junior technicians. The ideal candidate will be confident working on a wide range of mobile devices and comfortable managing day-to-day repair operations.
Key Responsibilities:
Diagnose and repair mobile devices with accuracy and efficiency
Perform advanced hardware and software troubleshooting
Conduct quality checks to ensure all repairs meet company standards
Lead, mentor, and support junior technicians
Allocate daily tasks and oversee team workflow
Provide guidance on complex repairs and technical issues
Maintain repair documentation and manage parts inventory
Ensure compliance with safety and repair procedures
Assist customers with technical queries and repair updates
Train new technicians on processes, tools, and best practices