Description:
Key Responsibilities
1. Shift Operations Management
Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns. Allocate manpower and equipment based on workload and priorities. Monitor shift schedules, staff attendance, and ensure timely dispatch of orders. Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs. Support local, regional (SDA), and export dispatch requirements. Conduct shift handovers to ensure continuity and address any escalated issues. Key Metrics:On-time dispatch rate Order fulfilment and picking accuracy Stock captured on SAP within 24 hours Scanning and SOP compliance
2. Inventory Control & Accuracy
Maintain real-time inventory accuracy through cycle counts and reconciliations. Address discrepancies, stock variances, and monitor shrinkage. Support monthly stocktakes and manage obsolete/slow-moving stock. Key Metrics:Inventory accuracy Shrinkage/loss rate Resolution time for stock discrepancies
3. Continuous Improvement & Problem Solving
Identify inefficiencies and implement process improvements aligned with Lean and 5S principles. Lead small improvement initiatives and escalate recurring issues with actionable solutions. Key Metrics:Downtime reduction Operational cost savings Productivity improvement rate
4. Communication, Administration & Reporting
Ensure timely and accurate reporting of daily operations, exceptions, and performance metrics. Maintain shift records, dispatch documentation, and KPI tracking reports. Coordinate communication across departments and shifts. Key Metrics:Timely submission of reports KPI updates and accuracy of documentation
5. People Management
Supervise and develop shift staff to meet performance and behavioural expectations. Manage attendance, leave, training, and performance feedback. Foster a high-performing team culture through coaching and support. Key Metrics:Timely reporting to HR Successful performance management and training interventions
6. Governance, Risk & Compliance
Ensure compliance with health & safety, environmental, and quality standards. Conduct safety inspections, enforce safe practices, and maintain high housekeeping standards. Manage FIFO/LOS practices and oversee quality control processes. Key Metrics:
19 Nov 2025;
from:
gumtree.co.za