Description:
🚀 Join Lesaka as a Partner Manager – Drive Strategic Partnerships & Growth!
📍 Location: Johannesburg (Office-based)
👤 Reporting To: Head of Partnerships – Payments
📌 Department: Partnerships & Business Development
🔍 About the Role
We’re looking for a Partner Manager: Strategic Partnerships to manage, grow, and optimise relationships with fintechs and POS providers within the Lesaka Merchant ecosystem.
This role blends strategic commercial focus with operational excellence , ensuring our partners and merchants receive premium-class support, performance management, and growth enablement.
💼 The position is hands-on and focused on:
- Manage and nurture relationships with fintech and POS channel partners
- Drive partner engagement, growth strategies, and commercial outcomes
- Deliver premium service experiences and resolve partner queries promptly
- Support onboarding, training, and operational readiness for new services
- Collaborate with Product, Tech, Marketing, and Sales for seamless integration
- Execute co-branded campaigns and go-to-market initiatives
- Monitor partner KPIs, SLAs, and performance metrics
- Ensure compliance with legal and governance frameworks
📈 Duties & Responsibilities
- Partnership Management & Growth: Build and maintain strong relationships with fintech and POS partners, drive engagement, and deliver growth targets.
- Operational & Service Excellence: Ensure premium service delivery, resolve partner queries promptly, and support onboarding and training.
- Commercial & Business Development: Identify upsell and cross-sell opportunities, prepare business cases, and support negotiations.
- Product Integration & Enablement: Collaborate with Product and Tech teams for seamless integration and go-live readiness.
- Marketing & Go-to-Market Execution: Plan and execute co-branded campaigns and activations to drive adoption.
- Performance Monitoring & Reporting: Track KPIs, SLAs, and partner performance; provide regular reports and insights.
- Compliance & Administration: Ensure adherence to legal, governance, and internal compliance frameworks.
🎓 Qualifications & Experience
✔ Education:
- Bachelor’s degree in Business, Commerce, Marketing, or related field
- Postgraduate qualification (e.g., MBA) advantageous
✔ Experience:
- 5–8 years in partnership management, business development, or account management
- Experience in fintech, payments, or POS ecosystems highly preferred
- Strong understanding of commercial negotiations, contract management, and partner enablement
- Proven track record in driving growth through strategic partnerships
- Familiarity with product integration, API environments, and go-to-market execution
✔ Skills:
- Excellent relationship-building and stakeholder management
- Strong commercial acumen and negotiation skills
- Ability to manage multiple priorities and deliver under pressure
- Proficiency in MS Office and CRM tools
🌟 Why Lesaka?
We’re not just a fintech company — we’re a movement. At Lesaka, you’ll join a team that values:
- Entrepreneurial Spirit – Take ownership and innovate.
- Integrity – Build trust through transparency.
- Collective Wisdom – Share insights and collaborate.
- Bias to Action – Move fast and deliver measurable outcomes.
You’ll have the opportunity to work on impactful projects, influence business decisions, and grow your career in a data-driven environment.
Preference will be made to support EE / AA measures.
Requirements:
- Manage and nurture relationships with fintech and POS channel partners
- Drive partner engagement, growth strategies, and commercial outcomes
- Deliver premium service experiences and resolve partner queries promptly
- Support onboarding, training, and operational readiness for new services
- Collaborate with Product, Tech, Marketing, and Sales for seamless integration
- Execute co-branded campaigns and go-to-market initiatives
- Monitor partner KPIs, SLAs, and performance metrics
- Ensure compliance with legal and governance frameworks
- Partnership Management & Growth: Build and maintain strong relationships with fintech and POS partners, drive engagement, and deliver growth targets.
- Operational & Service Excellence: Ensure premium service delivery, resolve partner queries promptly, and support onboarding and training.
- Commercial & Business Development: Identify upsell and cross-sell opportunities, prepare business cases, and support negotiations.
- Product Integration & Enablement: Collaborate with Product and Tech teams for seamless integration and go-live readiness.
- Marketing & Go-to-Market Execution: Plan and execute co-branded campaigns and activations to drive adoption.
- Performance Monitoring & Reporting: Track KPIs, SLAs, and partner performance; provide regular reports and insights.
- Compliance & Administration: Ensure adherence to legal, governance, and internal compliance frameworks.
- Bachelor’s degree in Business, Commerce, Marketing, or related field
- Postgraduate qualification (e.g., MBA) advantageous
- 5–8 years in partnership management, business development, or account management
- Experience in fintech, payments, or POS ecosystems highly preferred
- Strong understanding of commercial negotiations, contract management, and partner enablement
- Proven track record in driving growth through strategic partnerships
- Familiarity with product integration, API environments, and go-to-market execution
- Excellent relationship-building and stakeholder management
- Strong commercial acumen and negotiation skills
- Ability to manage multiple priorities and deliver under pressure
- Proficiency in MS Office and CRM tools
- Entrepreneurial Spirit – Take ownership and innovate.
- Integrity – Build trust through transparency.
- Collective Wisdom – Share insights and collaborate.
- Bias to Action – Move fast and deliver measurable outcomes.