Description:
The Financial Officer Debit Order & Credit Control will manage the accurate processing of debit orders, customer credit accounts, and broker commission payments. The role ensures timely collections, minimizes credit risk, maintains strong customer relationships, and supports the organisations cash flow and financial compliance objectives.Key Responsibilities
Load, manage, and monitor debit orders on the system daily, weekly, and monthly. Investigate and resolve rejected or unpaid debit orders; engage with customers to arrange re-presentations or alternative payment methods. Reconcile debit order batches against bank statements. Prepare daily and monthly debit order collection reports. Ensure debit order mandates are valid and comply with company and regulatory requirements. Manage payment of broker commissions and ensure commission statements are sent and payments made on time. Monitor and manage customer accounts, allocate receipts, and reconcile balances. Follow up on overdue accounts via phone, email, or written correspondence. Liaise with internal teams (sales, finance) regarding queries or disputes. Support month-end and year-end financial processes related to receivables. Requirements Education & Professional Qualifications:
Bachelors degree in Accounting, Finance, or related field (BCom). Experience:Minimum 3 years experience in debit order processing, credit control, or accounts receivable management. Experience with reconciliations, reporting, and collections. Skills & Attributes:
Strong attention to detail and accuracy. Excellent communication and negotiation skills. Ability to manage multiple priorities in a deadline-driven environment. Strong analytical and problem-solving ability. High integrity and professionalism.
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19 Nov 2025;
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