Description:
Join a leading financial services organisation that champions innovation, collaboration, and growth. As the Manager: Collections Strategy, you will play a key role in driving the businesss collections performance through advanced data analytics, model optimisation, and strategic campaign design.Youll have the chance to collaborate with senior stakeholders, influence strategic direction, and shape the future of credit management. This role is ideal for an analytical leader who thrives in a results-oriented, fast-paced environment.
Benefits:
Be the driving force behind data-led collections strategy and transformation. Collaborate with an expert BI and analytics team to optimise dashboards and reporting. Work for a forward-thinking organisation that rewards innovation, ownership, and delivery. Enjoy the professional growth and recognition that comes from owning a high-impact portfolio.
Duties:
Develop and execute strategic plans to optimise collections performance and profitability. Design and monitor predictive models and collection strategies across the full customer lifecycle. Analyse portfolio trends, identify risks, and recommend actionable data-driven solutions. Oversee forecasting, scorecards, and reporting automation in collaboration with the BI team. Drive continuous improvement through champion/challenger testing and campaign optimisation. Partner with operational teams to embed analytics and models into decision-making processes. Identify and implement system, process, and policy enhancements that align with business strategy.
Education:
Honours Degree or equivalent - BCom (Finance, Economics, or Statistics), Actuarial Science, or BSc Engineering (preferred).
Experience:
Minimum 5+ years experience in a similar analytics, credit, or collections strategy role. Proven track record in developing and implementing data-driven collection models. Exposure to the banking or financial services sector is advantageous.
Skills:
Strong technical proficiency in SQL, R, Python, AWS, and Advanced Excel. Exceptional analytical ability with a strategic mindset. Strong communication and stakeholder management skills. Focused on efficiency, continuous improvement, and measurable performance outcomes.
Performance Indicators:
Improve collections rate and yield %. Reduce cost to collect and non-performing loan ratio. Enhance portfolio profitability and net lending margin.
Apply Now!
If youre ready to elevate your career and make an impact
18 Nov 2025;
from:
gumtree.co.za