Description:
Technical Sales & Operations Lead (Counter & Parts) - Boksburg
Our client, a busy Lawnmower shop in Boksburg, is urgently seeking a highly experienced, results-focused leader to manage their parts counter and coordinate daily sales operations. This is a crucial management-track position that requires exceptional technical depth, proven sales ability and professional leadership skills. Must Drive Sales, Manage Teams and Own the Counter Operations. We are looking for a career professional with a history of stability, this is not an entry-level position.
Duties & Responsibilities:
* Team Leadership: Act as the Team Leader for the sales counter, providing guidance, training, and support to other sales staff and coordinating workflow with workshop assistants/mechanics.
* Sales & Service: Handle complex customer inquiries, diagnose mechanical issues, and ensure the counter team delivers expert, profitable sales of parts, services, and equipment.
Administrative Reporting: Generate and manage various daily, weekly, and monthly reports for management, including sales figures, inventory movement, and team productivity.
* Operational Excellence: Maintain the highest standards of professional conduct, inventory organization, and customer service delivery across the parts and service counter.
Working hours:
* Monday to Friday 7:30am - 5:30pm.
* Saturdays 7:30 - 1pm (and be available for scheduled shifts on some public holidays.)
Requirements:
- Sales
- Manager
* 3+ Years of Documented Sales Experience with demonstrated success in a leadership, supervisory, or management role.
* Mechanical Mastery: Strong, verifiable working knowledge of small engine mechanics (2-stroke and 4-stroke diagnostics, parts, and repair logic).
* Professionalism & Reliability: We require a mature, composed individual who consistently demonstrates high ethical standards, reliability, and emotional maturity. This includes excellent conflict resolution and communication skills.
* Administrative Proficiency: Strong computer skills (Excel, POS systems) and proven experience in creating and analyzing operational reports.