Description:
IT Support Analyst: Articulated l Team Culture
- HL7, PACS/RIS, DICOM standards, Exposure to AWS, SQL, Jira, Confluence
Working Model:
- On-Site: Full Time
- 45 Hour Week l Shifted Schedule Including Weekends
- Medical Industry
A global innovator expanding its footprint into South Africa is seeking tech-savvy, service-oriented IT Support Analysts to join its international team. You’ll support a worldwide network across time zones, ensuring seamless IT operations and outstanding user experience. If you thrive in fast-paced environments and want to grow in the Global Business Services space, this role is for you
What You’ll Be Doing:
- Serve as the first point of contact for IT support queries
- Provide technical assistance to internal users and remote clinicians
- Troubleshoot hardware, software, and workflow-related issues
- Log and manage tickets, ensuring timely resolution
- Configure, deploy, and support end-user computing devices
- Maintain accurate hardware inventory
- Support clinicians with hardware setup and deployment
- Participate in IT projects and continuous improvement initiatives
Who You Are:
Excellent communicator (written and verbal English)
Customer service champion with a proactive mindset
Able to work independently and collaboratively
Experienced in troubleshooting applications and hardware
Familiar with Office 365, Windows Server, Active Directory
Comfortable working a 6-day week (including either Saturday or Sunday)
Bonus Points For:
Experience in healthcare IT clinician workflows
Familiarity with HL7, PACS/RIS, DICOM standards
Exposure to AWS, SQL, Jira, Confluence
Understanding of ITIL framework and service desk operations
Why You’ll Love It Here:
Join a globally connected, mission-driven team
Work at the intersection of healthcare and technology
Contribute to improving patient outcomes worldwide
Competitive salary and benefits
Opportunities for growth and learning in a dynamic environment
Please communicate your cv:
monique.joubert@isilumko.co.za
Requirements:
IT Support Analyst: Articulated l Team Culture
- HL7, PACS/RIS, DICOM standards, Exposure to AWS, SQL, Jira, Confluence
Working Model:
- On-Site: Full Time
- 45 Hour Week l Shifted Schedule Including Weekends
- Medical Industry
A global innovator expanding its footprint into South Africa is seeking tech-savvy, service-oriented IT Support Analysts to join its international team. You’ll support a worldwide network across time zones, ensuring seamless IT operations and outstanding user experience. If you thrive in fast-paced environments and want to grow in the Global Business Services space, this role is for you
What You’ll Be Doing:
- Serve as the first point of contact for IT support queries
- Provide technical assistance to internal users and remote clinicians
- Troubleshoot hardware, software, and workflow-related issues
- Log and manage tickets, ensuring timely resolution
- Configure, deploy, and support end-user computing devices
- Maintain accurate hardware inventory
- Support clinicians with hardware setup and deployment
- Participate in IT projects and continuous improvement initiatives
Who You Are:
Excellent communicator (written and verbal English)
Customer service champion with a proactive mindset
Able to work independently and collaboratively
Experienced in troubleshooting applications and hardware
Familiar with Office 365, Windows Server, Active Directory
Comfortable working a 6-day week (including either Saturday or Sunday)
Bonus Points For:
Experience in healthcare IT clinician workflows
Familiarity with HL7, PACS/RIS, DICOM standards
Exposure to AWS, SQL, Jira, Confluence
Understanding of ITIL framework and service desk operations
Why You’ll Love It Here:
Join a globally connected, mission-driven team
Work at the intersection of healthcare and technology
Contribute to improving patient outcomes worldwide
Competitive salary and benefits
Opportunities for growth and learning in a dynamic environment
Please communicate your cv:
monique.joubert@isilumko.co.za
- HL7, PACS/RIS, DICOM standards, Exposure to AWS, SQL, Jira, Confluence
- On-Site: Full Time
- 45 Hour Week l Shifted Schedule Including Weekends
- Medical Industry
- Serve as the first point of contact for IT support queries
- Provide technical assistance to internal users and remote clinicians
- Troubleshoot hardware, software, and workflow-related issues
- Log and manage tickets, ensuring timely resolution
- Configure, deploy, and support end-user computing devices
- Maintain accurate hardware inventory
- Support clinicians with hardware setup and deployment
- Participate in IT projects and continuous improvement initiatives