Description:
Job Title: Operations Manager:
Call Centre (Inbound) Looking for an Operations Manager:
Call Centre (Inbound) with 5+ years of management experience in call centre, supply-chain, shipping operations, preferably in FMCG, retail, or direct selling industries in products.
Seniority Level: Mid Career (4 - 6 yrs exp)
Location: CPT - Northern Suburbs, Western Cape
Type: Permanent
Duties and Responsibilities:
Tertiary qualification in Business Management or equivalent with exposure to Supply chain, logistics, call-centre, or retail. Minimum of 5-years' experience in a management role with exposure to call centre, supply-chain, shipping operations and logistics. At least 3 years in a Key Account Management or Retail role or direct selling of a product. Ability to manage, motivate and develop team members. Strong prioritisation, time-management, and project management skills. Good communication skills with ability to present complex information to a wide range of audiences. Customer service orientated while being efficient and proactive. Conflict resolution management.Skills Required:
Call centre management Inbound sales - ECOMMERCE People Management Supply chain and Logistics Project Management
06 Nov 2025;
from:
gumtree.co.za