Where

Deputy General Manager

Service Solutions Staffing
Retreat Full-day Full-time

Description:

Reporting to the General Manager

Our Client is on a mission to be Cape Town’s most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, we’re a landmark where excellence meets opportunity.

We’re looking for a dynamic Deputy GM to join our executive team – a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Town’s most iconic hotels.

What You’ll Do

  • Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
  • Partner with the GM to drive strategy, commercial growth, and brand positioning.
  • Deliver strong financial results through P&L management, forecasting, and cost optimisation.
  • Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
  • Champion guest experience and ensure every touchpoint reflects our luxury brand.
  • Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.

What We’re Looking For

  • 10+ years in senior hotel leadership (3–5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
  • Proven ability to manage multi-outlet operations at scale.
  • Strong commercial and financial acumen.
  • Strategic, entrepreneurial thinker with deep knowledge of Cape Town’s hospitality market.
  • A leader with emotional intelligence, presence, and credibility.
  • Valid South African ID.

What You’ll Get

  • Negotiable executive package (based on experience).
  • Medical aid & pension/provident contributions.
  • Annual performance-based incentives.

This is a rare opportunity to step into an executive leadership role at one of Cape Town’s most iconic hotels. If you’re passionate about luxury hospitality, growth, and guest experience – we’d love to hear from you.


Ashleigh Lucas
Recruiter – Service Solutions Staffing
E: clients@servicesolutions.co.za | W: www.servicesolutions.co.za

Requirements:

Reporting to the General Manager

Our Client is on a mission to be Cape Town’s most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, we’re a landmark where excellence meets opportunity.

We’re looking for a dynamic Deputy GM to join our executive team – a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Town’s most iconic hotels.

What You’ll Do

  • Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
  • Partner with the GM to drive strategy, commercial growth, and brand positioning.
  • Deliver strong financial results through P&L management, forecasting, and cost optimisation.
  • Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
  • Champion guest experience and ensure every touchpoint reflects our luxury brand.
  • Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.

What We’re Looking For

  • 10+ years in senior hotel leadership (3–5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
  • Proven ability to manage multi-outlet operations at scale.
  • Strong commercial and financial acumen.
  • Strategic, entrepreneurial thinker with deep knowledge of Cape Town’s hospitality market.
  • A leader with emotional intelligence, presence, and credibility.
  • Valid South African ID.

What You’ll Get

  • Negotiable executive package (based on experience).
  • Medical aid & pension/provident contributions.
  • Annual performance-based incentives.

This is a rare opportunity to step into an executive leadership role at one of Cape Town’s most iconic hotels. If you’re passionate about luxury hospitality, growth, and guest experience – we’d love to hear from you.


Ashleigh Lucas
Recruiter – Service Solutions Staffing
E: clients@servicesolutions.co.za | W: www.servicesolutions.co.za

  • Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
  • Partner with the GM to drive strategy, commercial growth, and brand positioning.
  • Deliver strong financial results through P&L management, forecasting, and cost optimisation.
  • Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
  • Champion guest experience and ensure every touchpoint reflects our luxury brand.
  • Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.
  • 10+ years in senior hotel leadership (3–5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
  • Proven ability to manage multi-outlet operations at scale.
  • Strong commercial and financial acumen.
  • Strategic, entrepreneurial thinker with deep knowledge of Cape Town’s hospitality market.
  • A leader with emotional intelligence, presence, and credibility.
  • Valid South African ID.
  • Negotiable executive package (based on experience).
  • Medical aid & pension/provident contributions.
  • Annual performance-based incentives.
02 Oct 2025;   from: careers24.com

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