Description:
Brief Role Summary:
The Parts Distribution Hub Manager is responsible for the efficient operation of a centralized parts distribution facility that supplies service/hard, accessories and panel parts to a network of authorized dealers and independent motor body repairers. The role includes managing inventory, optimizing logistics, ensuring high service levels, and maintaining compliance with safety and quality standards.
This is a Middle Management position focused on Parts Sales Management
Key Areas of Responsibility:
- To achieve set departmental budget objectives in terms of gross profit and net profit.
- To achieve performance benchmarks:
- a. Gross profit
- b. Total dealership gross profit
- c. Total contribution
- d. Department contribution
- To achieve company stock parameters:
- a. 28 days maximum stock holding
- b. 12 months and older stock holding
- To ensure that there is strict control over all departmental expenses.
- To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment.
- To ensure that there is continuous growth in the department in terms of turnover and profit.
- To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets.
- Oversee daily warehouse operations including receiving, storage, picking, packing, and dispatching parts.
- Ensure warehouse layout, racking systems, and material handling equipment support efficient flow.
- Manage shipping schedules to meet delivery SLAs with dealers and repairers.
- Monitor stock levels to ensure high availability of fast-moving parts and accurate forecasting for slow-moving items.
- Coordinate with procurement and OEM suppliers to ensure timely replenishment.
- Manage returns, obsolete stock, and warranty parts processes.
- Ensure timely and accurate deliveries to dealers and panel shops.
- To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.
- Lead, train, and motivate a team of warehouse staff.
- Enforce health and safety, quality, and environmental standards.
- Implement continuous improvement initiatives (e.g., lean warehousing)
- Utilize ERP systems for real-time inventory and order management.
- Produce performance reports for delivery, stock accuracy, and fill rates.
- Analyze trends to reduce costs and improve service levels.
- To ensure prompt service and feedback to all clients to grow the brand.
- To review sales representative report once a week.
- All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration
- To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed.
- To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
- To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off.
- To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount.
- To weekly reconcile backorders between the dealership and importer.
- To do inspections on delivery vehicles for neatness as well as roadworthiness.
- To ensure all administration is up to date and accurate.
- To adhere to KIA standards and action any deviation.
- To ensure efficient and open communication channels – upwards as well as downwards.
- To ensure that RFC parts are pre-approved in writing and credit notes approved and processed.
- To ensure that perpetual stock count are done.
- Dealer Principal/ Accountant to spot check weekly.
- Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.
Qualifications and experience required:
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
- 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience.
- A valid South African driver's license.
Key Skills and Attributes required
- Business Acumen.
- Change Management.
- Client Focus.
- Improvement Orientation.
- Inspirational
- Interpersonal Effectiveness.
- Judgement
- Persistence and Tenacity.
- Personal Courage.
- Planning and Organising Results.
- Customer Service Knowledge of parts, components and material Operational Implementation.
- Operational Planning Organisational excellence and productivity culture.
- People Management and Development skills Planning, monitoring, evaluation and reporting.
- Product and or Service knowledge.
- Uphold Ethics and Values.
Requirements:
- To achieve set departmental budget objectives in terms of gross profit and net profit.
- To achieve performance benchmarks:
- a. Gross profit
- b. Total dealership gross profit
- c. Total contribution
- d. Department contribution
- To achieve company stock parameters:
- a. 28 days maximum stock holding
- b. 12 months and older stock holding
- To ensure that there is strict control over all departmental expenses.
- To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment.
- To ensure that there is continuous growth in the department in terms of turnover and profit.
- To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets.
- a. Gross profit
- b. Total dealership gross profit
- c. Total contribution
- d. Department contribution
- a. 28 days maximum stock holding
- b. 12 months and older stock holding
- Oversee daily warehouse operations including receiving, storage, picking, packing, and dispatching parts.
- Ensure warehouse layout, racking systems, and material handling equipment support efficient flow.
- Manage shipping schedules to meet delivery SLAs with dealers and repairers.
- Monitor stock levels to ensure high availability of fast-moving parts and accurate forecasting for slow-moving items.
- Coordinate with procurement and OEM suppliers to ensure timely replenishment.
- Manage returns, obsolete stock, and warranty parts processes.
- Ensure timely and accurate deliveries to dealers and panel shops.
- To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.
- Lead, train, and motivate a team of warehouse staff.
- Enforce health and safety, quality, and environmental standards.
- Implement continuous improvement initiatives (e.g., lean warehousing)
- Utilize ERP systems for real-time inventory and order management.
- Produce performance reports for delivery, stock accuracy, and fill rates.
- Analyze trends to reduce costs and improve service levels.
- To ensure prompt service and feedback to all clients to grow the brand.
- To review sales representative report once a week.
- All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration
- To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed.
- To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
- To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off.
- To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount.
- To weekly reconcile backorders between the dealership and importer.
- To do inspections on delivery vehicles for neatness as well as roadworthiness.
- To ensure all administration is up to date and accurate.
- To adhere to KIA standards and action any deviation.
- To ensure efficient and open communication channels – upwards as well as downwards.
- To ensure that RFC parts are pre-approved in writing and credit notes approved and processed.
- To ensure that perpetual stock count are done.
- Dealer Principal/ Accountant to spot check weekly.
- Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
- 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience.
- A valid South African driver's license.
- Business Acumen.
- Change Management.
- Client Focus.
- Improvement Orientation.
- Inspirational
- Interpersonal Effectiveness.
- Judgement
- Persistence and Tenacity.
- Personal Courage.
- Planning and Organising Results.
- Customer Service Knowledge of parts, components and material Operational Implementation.
- Operational Planning Organisational excellence and productivity culture.
- People Management and Development skills Planning, monitoring, evaluation and reporting.
- Product and or Service knowledge.
- Uphold Ethics and Values.