Operations Manager

Description:

Job Title: Operations Manager – Toilet Hire

Overview:

The Operations Manager – Toilet Hire is responsible for overseeing all aspects of the toilet hire division within the company. This includes managing a team of staff, ensuring the smooth operation of toilet hire services, maintaining customer relationships, and implementing strategies to optimize efficiency and profitability.

Key Responsibilities:

- Manage a team of toilet hire staff, including drivers, technicians, and customer service representatives
- Schedule and coordinate deliveries and collections of toilet units
- Monitor inventory levels of toilet units and supplies
- Develop and implement operational strategies to improve efficiency and reduce costs
- Ensure compliance with health and safety regulations and industry standards
- Handle customer inquiries and resolve any issues in a timely and professional manner
- Monitor and analyze key performance indicators to assess the division’s performance
- Develop and maintain relationships with suppliers and vendors
- Prepare regular reports and presentations for senior management
- Stay up-to-date on industry trends and developments

Requirements:

- Proven experience in a similar role within the toilet hire industry
- Strong leadership and management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Knowledge of health and safety regulations and industry best practices
- Proficient in Microsoft Office applications
- Valid driver’s license