Key Accounts Manager

Description:

A leading FMCG company is looking for an experienced Key Accounts Manager with a strong background in managing wholesale accounts, building long-term client relationships, and driving business growth to join their team in Newcastle, KwaZulu-Natal. This role requires a results-driven professional with excellent negotiation, forecasting, and leadership skills, capable of operating in a complex and competitive market environment.

Responsibilities:

• Lead the account management cycle by developing and maintaining strong relationships with key wholesale clients.

• Achieve target sales volumes and maximize profit margins within assigned accounts.

• Develop national sales plans, analyze market potential, and accurately forecast revenue on an annual, quarterly, and monthly basis.

• Balance company objectives with customer requirements, identifying opportunities to grow revenue and market share.

• Conduct demand analysis, track sales trends, and address variances in client activity.

• Respond to client correspondence on service levels, product quality, specifications, and pricing.

• Evaluate competitor activities and identify opportunities to strengthen market presence.

• Ensure customer satisfaction through problem-solving, service excellence, and proactive client engagement.

• Oversee people management responsibilities including team performance, training, development, and employee engagement.

• Collaborate with internal stakeholders to deliver cost-effective solutions that enhance client relationships.

• Monitor overdue accounts, resolve escalated customer issues, and enforce compliance with company policies and legislative requirements.

Requirements:

• Relevant tertiary qualification in a Commercial field.

• 5–7 years of experience in Sales, preferably in the FMCG environment.

• Proven experience in managing key accounts or wholesale clients.

• Strong analytical, forecasting, and negotiation skills.

• Computer literacy with solid reporting and data interpretation skills.

• Valid driver’s licence.

Benefits

• Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your
  CV: logistics@rpo-recruit.za.com.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Requirements:

• Lead the account management cycle by developing and maintaining strong relationships with key wholesale clients.

• Achieve target sales volumes and maximize profit margins within assigned accounts.

• Develop national sales plans, analyze market potential, and accurately forecast revenue on an annual, quarterly, and monthly basis.

• Balance company objectives with customer requirements, identifying opportunities to grow revenue and market share.

• Conduct demand analysis, track sales trends, and address variances in client activity.

• Respond to client correspondence on service levels, product quality, specifications, and pricing.

• Evaluate competitor activities and identify opportunities to strengthen market presence.

• Ensure customer satisfaction through problem-solving, service excellence, and proactive client engagement.

• Oversee people management responsibilities including team performance, training, development, and employee engagement.

• Collaborate with internal stakeholders to deliver cost-effective solutions that enhance client relationships.

• Monitor overdue accounts, resolve escalated customer issues, and enforce compliance with company policies and legislative requirements.

• Relevant tertiary qualification in a Commercial field.

• 5–7 years of experience in Sales, preferably in the FMCG environment.

• Proven experience in managing key accounts or wholesale clients.

• Strong analytical, forecasting, and negotiation skills.

• Computer literacy with solid reporting and data interpretation skills.

• Valid driver’s licence.

• Salary: negotiable.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your
  CV: logistics@rpo-recruit.za.com.