Field Service Technician

Description:

Reporting to: Regional Manager - Gauteng
Synopsis of the Job:
Field service and sales representative on Air Compressor and Vacuum equipment at the customer site.
The candidate will also be expected to help grow the business while in contact with customers by providing excellent technical solutions and looking for opportunities to increase sales
Job Description:


Must proficiently communicate with customers, verbally and via email daily
Candidate must be able to liaise with customers in a professional and courteous manner.
Calling on existing and new customers and maintaining relationships and growing the business with these customers
Identifying new prospects and cold calling on potential customers.
Setting and chasing ambitious sales targets and generate new pump sales
Grow field service. This will include procuring active service contracts.
Tracking previous services completed and getting customers to service again with us.
Generate service repair sales for the company's workshops.
Generate new pump sales: spares, pumps and systems
On-site problem solving.
Install and repair vacuum pumps and systems on site.
May be required to travel in Africa. Must have a passport
Develop and implement strategies with the sales team.
Complete the required reports on time (weekly and monthly).
Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
Give accurate and constant feedback to management

Requirements:

Qualifications:
Preference to technical qualifications: Electrical Eng ND,Mechanical Eng ND, Mechatronics Eng ND or Millwright trade.
Experienced in end-user repairs and/or technical knowledge of Air Compressors essential.
Background in medical Gas installations will be to candidate’s advantage.
Additional experience that would be to the candidates advantage: vacuum pumps, blowers, valves, Measuring Instrumentation, Leak Detectors or other Industrial equipment selling to industrial markets: Food Processing, Automotive, Chemical & Pharma, Plastics, Medical, Water & Waste Water
Skill Requirements:


Must be able to speak English clearly
Good technical skills and hands on.
Good communication skills, verbally and written
Professional
Team Player
Deadline driven
Accepts change
Can multitask successfully
Energetic and Motivated
Good reporting writing skills
Can work under pressure
Confident and have reasoning skills.
Self- starter, proactive individual
Results orientated and sales focused
Independent and able to stay focused on objectives and targets without intervention