Description:
A well-established IT company is looking for a proactive and well-organised IT Support Co-Ordinator to join their team. This role focuses on managing support tickets, coordinating communication between clients and engineers, and providing first-line technical assistance. It’s ideal for someone with strong technical knowledge, excellent communication skills, and the ability to thrive in a fast-paced environment. Requirements- Level 1 IT qualification, IT diploma, or relevant certifications.
- Industry certifications such as A+, N+, MCSA, MCSE, CCENT, CCNA (advantageous).
- Minimum 2 years’ experience in an IT support role.
- Experience with helpdesk/ticketing systems.
- Knowledge of Microsoft 365, basic networking, and remote support tools.
- Strong customer service orientation with the ability to handle challenging interactions professionally.
- Excellent verbal and written communication skills.
- Strong organisational and problem-solving skills with effective prioritisation.
- Willingness to learn and adapt to new technologies.
- Own reliable transport (Johannesburg-based role).
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Requirements:
- Level 1 IT qualification, IT diploma, or relevant certifications.
- Industry certifications such as A+, N+, MCSA, MCSE, CCENT, CCNA (advantageous).
- Minimum 2 years’ experience in an IT support role.
- Experience with helpdesk/ticketing systems.
- Knowledge of Microsoft 365, basic networking, and remote support tools.
- Strong customer service orientation with the ability to handle challenging interactions professionally.
- Excellent verbal and written communication skills.
- Strong organisational and problem-solving skills with effective prioritisation.
- Willingness to learn and adapt to new technologies.
- Own reliable transport (Johannesburg-based role).
29 Sep 2025;
from:
careers24.com