Description:
Location: Remote (South Africa)
Employment Type: Full-Time
Industry: Cloud Infrastructure | Data Engineering | Azure
WatersEdge Solutions is seeking a technically astute Cloud Data Platform Support Engineer to support and optimise cloud-based data platforms for a high-growth data-driven business. If you're passionate about performance tuning, incident resolution, and platform reliability, this is a chance to work in a cutting-edge environment that values proactive problem solving and automation.
About the Role
Reporting to the Data Engineering function and working alongside Full Stack Support Engineers, you’ll be responsible for keeping mission-critical systems running smoothly across Microsoft Azure environments. Your day-to-day will include responding to incidents, implementing automation scripts, and driving improvements in monitoring, observability, and system resilience.
Key Responsibilities
Provide technical support for Azure-hosted data platforms including warehouses, pipelines, and distributed computing services
Resolve production incidents related to system performance, stability, and data reliability
Perform root cause analysis and contribute to long-term system improvements
Monitor system health and automate recurring tasks with Python, Bash, or PowerShell
Develop and maintain real-time monitoring dashboards and alerts
Collaborate with engineers and client-facing teams on technical issue resolution
Implement runbooks, documentation, and contribute to continuous improvement initiatives
Stay current with emerging tools in Azure, Kubernetes, Databricks, and cloud-native ecosystems
What You’ll Bring