Description:
What We Offer:
A competitive salary starting from R20,000 per month, with room for growth based on performance and experience.
The opportunity to work at one of KwaZulu-Natals leading destination venues.
A collaborative, supportive environment with a focus on excellence and guest satisfaction.
Requirements:
Experience in wedding or event coordination, hospitality sales, or related customer-facing roles.
Strong interpersonal and communication skills, both verbal and written.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Opera or similar systems is a plus.
Professional demeanor and high attention to detail.
Ability to work evenings, weekends, and public holidays based on event schedules.
Sales & Client Coordination
Respond to wedding inquiries via phone, email, and in-person consultations.
Present wedding packages, menus, and venue information professionally and persuasively.
Guide clients through the planning and booking process with a customer-first approach.
Maintain accurate records of client interactions, booking details, and special requests.
Administrative Support
Prepare contracts, proposals, booking forms, and Banquet Event Orders (BEOs).
Track bookings, deposits, and payments; assist with final invoicing.
Support the Group Sales Manager in managing room blocks and rooming lists.
Update and maintain internal systems and filing to ensure smooth operations.
Internal Coordination
Liaise with departments including Food & Beverage, Housekeeping, and Events to ensure smooth execution of each wedding.
Attend weekly BEO meetings to communicate event specifics across teams.
Assist in distributing event documents and updates to internal stakeholders.
Marketing & Promotion Support
Assist in assembling promotional materials and wedding information packs.
Support marketing campaigns and trade show preparation as needed.
Coordinate with vendors and suppliers when required.