Description:
Provide technical support to clients both telephonically and on-site. Assist in troubleshooting, diagnosing, and resolving technical issues, as well as supporting equipment testing and repairs within the technical department
Requirements:
- A+
- N+
- Diploma Electronic
- Provide Technical support to clients over the counter and telephonically
- Provide On site support where needed
- Provide IT support for internal staff
- Assist with repairing and maintaining the ICT infrastructure
- Assist the testing and repair of equipment brought in by clients
- Provide training to clients and Installers
- Provide solutions to staff and installers
- Assist with training department and counter sales where necessary
- 2-4 years technical support experience
- Electronic Security Products (CCTV, Access Control, Electric Fences, Gate & Garage Motors, Alarms, Intercoms and Solar)
- Computer Literacy and Basic Networking
- A+, N+, ND Electronics or computer science
- Provide Technical support to clients over the counter and telephonically
- Provide On site support where needed
- Provide IT support for internal staff
- Assist with repairing and maintaining the ICT infrastructure
- Assist the testing and repair of equipment brought in by clients
- Provide training to clients and Installers
- Provide solutions to staff and installers
- Assist with training department and counter sales where necessary
Experience :
- 2-4 years technical support experience
- Electronic Security Products (CCTV, Access Control, Electric Fences, Gate & Garage Motors, Alarms, Intercoms and Solar)
- Computer Literacy and Basic Networking
Qualifications:
- A+, N+, ND Electronics or computer science
31 Aug 2025;
from:
careers24.com