Principal Professional Officer

Description:

CORPORATE SERVICES ● FLEET MANAGEMENT

PRINCIPAL PROFESSIONAL OFFICER

TCOE SALARY COMMENCING FROM R1,307,905 PER ANNUM ● REF NO: CS 118/25 ● NDABENI

Requirements:

• A relevant three-year tertiary qualification
• More than eight (8) years’ relevant experience, of which at least four (4) years must be in a senior role focused on Business improvement or Operations strategy implementation
• Proven experience in process optimisation, performance monitoring and strategic advisory in a fleet or asset-intensive environment
• Automotive industry, tracking and telematics experience will be advantageous
• Advanced knowledge of business process design, change management, and stakeholder engagement
• Strong project management, facilitation and report-writing skills
• High level of computer literacy and proven proficiency in business improvement toolsets (e.g., Lean, Six Sigma, SAP, BI dashboards)
• Experience in local government operations and public sector service delivery models will be advantageous
• A valid Code B driver’s licence.

Key performance areas:

• Lead and coordinate business improvement initiatives to enhance efficiency, effectiveness and service delivery within Fleet Management
• Design, implement and monitor standard operating procedures, performance metrics and service level agreements
• Provide strategic advisory support to senior leadership and develop frameworks for operational transformation
• Identify, assess and document business process gaps and recommend targeted interventions
• Develop and manage business improvement roadmaps aligned to the Fleet Management Strategy and Centre of Excellence (CoE) objectives
• Drive cross-functional collaboration and establish internal forums for continuous improvement and knowledge sharing
• Ensure accurate data and performance information management to inform planning and decision-making
• Represent the Department in inter-directorate platforms and drive compliance with corporate policies and governance standards
• Support change management and communication strategies linked to business improvement rollouts
• Provide mentorship and guidance to internal stakeholders in embedding a culture of innovation and continuous improvement.

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.

By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.

Closing date: 5 September 2025

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.

Requirements:

• A relevant three-year tertiary qualification
• More than eight (8) years’ relevant experience, of which at least four (4) years must be in a senior role focused on Business improvement or Operations strategy implementation
• Proven experience in process optimisation, performance monitoring and strategic advisory in a fleet or asset-intensive environment
• Automotive industry, tracking and telematics experience will be advantageous
• Advanced knowledge of business process design, change management, and stakeholder engagement
• Strong project management, facilitation and report-writing skills
• High level of computer literacy and proven proficiency in business improvement toolsets (e.g., Lean, Six Sigma, SAP, BI dashboards)
• Experience in local government operations and public sector service delivery models will be advantageous
• A valid Code B driver’s licence.

• Lead and coordinate business improvement initiatives to enhance efficiency, effectiveness and service delivery within Fleet Management
• Design, implement and monitor standard operating procedures, performance metrics and service level agreements
• Provide strategic advisory support to senior leadership and develop frameworks for operational transformation
• Identify, assess and document business process gaps and recommend targeted interventions
• Develop and manage business improvement roadmaps aligned to the Fleet Management Strategy and Centre of Excellence (CoE) objectives
• Drive cross-functional collaboration and establish internal forums for continuous improvement and knowledge sharing
• Ensure accurate data and performance information management to inform planning and decision-making
• Represent the Department in inter-directorate platforms and drive compliance with corporate policies and governance standards
• Support change management and communication strategies linked to business improvement rollouts
• Provide mentorship and guidance to internal stakeholders in embedding a culture of innovation and continuous improvement.

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.