Description:
JOB DESCRIPTION:Job Title: Senior Key account Executive
Employment Type: Permanent
Work Location: Johannesburg
JOB CONTEXT:
Step into a high-impact role where relationships drive results!
Reporting to the Head of Alternative Distribution, the Senior Key Account Executive will be the powerhouse behind driving revenue growth through smart planning, strategic thinking, and relationship mastery. In this role, you wont just manage accountsyoull own them, nurture them, and unlock their full potential. Youll be the go-to partner for key clients, building meaningful, long-lasting relationships while spotting exciting opportunities to grow the business and make a real difference.
DUTIES AND RESPONSIBILITIES:
Key Account Management :
Manage a portfolio of key and strategic customer and intermediary relationships personally. Develop and execute tailored solutions and strategies for customers to ensure their ongoing satisfaction and loyalty while also enhancing profitability. Customer Relationship Management / Account Management :
Build, develop and implement a relationship management plan for strategic, complex accounts to build key relationships at national level. Coordinate the engagement of own organization with the partner organization to ensure effective two-way flow of information and resolution of issues. Manage key partner relationships to ensure their ongoing satisfaction and loyalty. Oversee the implementation and maintenance of the partner relationship management system (CRM) within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of partner relationships. Develop and implement relationship management plans for complex potential partner accounts to identify and build relationships with relevant decision makers and influencers within the partner organization and to enable effective two-way flow of information and resolution of issues. Customer Needs Clarification:
Consult with a range of partner representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of partner requirements. Sell Partner Propositions :
Leverage a cross-functional internal team (for example, technical, commercial, and legal) to configure a complex tailored or bespoke product and services solu
16 Aug 2025;
from:
gumtree.co.za