Description:
A dynamic opportunity has become available for an experienced Operations Manager in East London. The ideal candidate will oversee warehouse and logistics operations, with a strong emphasis on compliance, client satisfaction, team leadership, and inventory control. This role is best suited to a results-driven professional with solid experience in warehouse operations, particularly within the FMCG sector.
Minimum Requirements:
-
Grade 12 (Matric)
-
Tertiary qualification in Supply Chain or Logistics Management (Diploma or Degree)
-
Minimum of 5 years' experience in a similar role within the FMCG industry
-
Proven experience managing a small fleet of trucks
-
Experience handling chemical storage and understanding the related risks
-
Familiarity with the Cargowise Warehouse Management System
-
Strong skills in warehouse layout optimization and inventory management
Key Responsibilities:
Inventory Management:
-
Onboard all clients onto the Cargowise Warehouse Management System
-
Ensure automated and accurate stock-on-hand reports are regularly shared with clients
-
Oversee weekly cycle counts and ensure comprehensive product coverage
-
Conduct monthly physical stock counts in accordance with SLA requirements
-
Submit cycle count and stock take results to clients per SLA timelines
Operations:
-
Complete and document weekly CHEP pallet reconciliations
-
Monitor Material Handling Equipment (MHE) checklists daily and address issues promptly
-
Log and investigate all client claims timeously
-
Optimize warehouse layout and space for efficient operations
-
Implement and maintain quality checks throughout the warehouse processes
-
Ensure compliance with health, safety, and operational regulations
Client Interaction:
-
Respond swiftly and professionally to client complaints
-
Submit detailed monthly client complaint reports to General Manager
-
Attend SLA review meetings with clients when necessary
People Management:
-
Lead and manage warehouse staff, assign duties, and provide necessary training
-
Oversee and coordinate contract labour to ensure productivity and efficiency
Finance & Reporting:
-
Ensure accurate recording of all operational billing activities
-
Review and update the monthly billing schedule
-
Contribute to monthly management reports, including:
-
CHEP Reconciliation
-
EC Scorecard
-
Stock Loss Report
-
Operational Report
-
OTP Progress Report
-
Management Review Pack
This position requires a hands-on leader with exceptional organizational, communication, and analytical abilities-someone who is ready to drive operational excellence and contribute to measurable business improvements.
Requirements:
A dynamic opportunity has become available for an experienced Operations Manager in East London. The ideal candidate will oversee warehouse and logistics operations, with a strong emphasis on compliance, client satisfaction, team leadership, and inventory control. This role is best suited to a results-driven professional with solid experience in warehouse operations, particularly within the FMCG sector.
Minimum Requirements:
-
Grade 12 (Matric)
-
Tertiary qualification in Supply Chain or Logistics Management (Diploma or Degree)
-
Minimum of 5 years' experience in a similar role within the FMCG industry
-
Proven experience managing a small fleet of trucks
-
Experience handling chemical storage and understanding the related risks
-
Familiarity with the Cargowise Warehouse Management System
-
Strong skills in warehouse layout optimization and inventory management
Key Responsibilities:
Inventory Management:
-
Onboard all clients onto the Cargowise Warehouse Management System
-
Ensure automated and accurate stock-on-hand reports are regularly shared with clients
-
Oversee weekly cycle counts and ensure comprehensive product coverage
-
Conduct monthly physical stock counts in accordance with SLA requirements
-
Submit cycle count and stock take results to clients per SLA timelines
Operations:
-
Complete and document weekly CHEP pallet reconciliations
-
Monitor Material Handling Equipment (MHE) checklists daily and address issues promptly
-
Log and investigate all client claims timeously
-
Optimize warehouse layout and space for efficient operations
-
Implement and maintain quality checks throughout the warehouse processes
-
Ensure compliance with health, safety, and operational regulations
Client Interaction:
-
Respond swiftly and professionally to client complaints
-
Submit detailed monthly client complaint reports to General Manager
-
Attend SLA review meetings with clients when necessary
People Management:
-
Lead and manage warehouse staff, assign duties, and provide necessary training
-
Oversee and coordinate contract labour to ensure productivity and efficiency
Finance & Reporting:
-
Ensure accurate recording of all operational billing activities
-
Review and update the monthly billing schedule
-
Contribute to monthly management reports, including:
-
CHEP Reconciliation
-
EC Scorecard
-
Stock Loss Report
-
Operational Report
-
OTP Progress Report
-
Management Review Pack
This position requires a hands-on leader with exceptional organizational, communication, and analytical abilities-someone who is ready to drive operational excellence and contribute to measurable business improvements.
-
Grade 12 (Matric)
-
Tertiary qualification in Supply Chain or Logistics Management (Diploma or Degree)
-
Minimum of 5 years' experience in a similar role within the FMCG industry
-
Proven experience managing a small fleet of trucks
-
Experience handling chemical storage and understanding the related risks
-
Familiarity with the Cargowise Warehouse Management System
-
Strong skills in warehouse layout optimization and inventory management
-
Onboard all clients onto the Cargowise Warehouse Management System
-
Ensure automated and accurate stock-on-hand reports are regularly shared with clients
-
Oversee weekly cycle counts and ensure comprehensive product coverage
-
Conduct monthly physical stock counts in accordance with SLA requirements
-
Submit cycle count and stock take results to clients per SLA timelines
-
Complete and document weekly CHEP pallet reconciliations
-
Monitor Material Handling Equipment (MHE) checklists daily and address issues promptly
-
Log and investigate all client claims timeously
-
Optimize warehouse layout and space for efficient operations
-
Implement and maintain quality checks throughout the warehouse processes
-
Ensure compliance with health, safety, and operational regulations
-
Respond swiftly and professionally to client complaints
-
Submit detailed monthly client complaint reports to General Manager
-
Attend SLA review meetings with clients when necessary
-
Lead and manage warehouse staff, assign duties, and provide necessary training
-
Oversee and coordinate contract labour to ensure productivity and efficiency
-
Ensure accurate recording of all operational billing activities
-
Review and update the monthly billing schedule
-
Contribute to monthly management reports, including:
-
CHEP Reconciliation
-
EC Scorecard
-
Stock Loss Report
-
Operational Report
-
OTP Progress Report
-
Management Review Pack
-
CHEP Reconciliation
-
EC Scorecard
-
Stock Loss Report
-
Operational Report
-
OTP Progress Report
-
Management Review Pack