Description:
Are you an IT Support Analyst with 2+ years experience, looking to grow your expertise in Microsoft Azure and server infrastructure?Join a fast-paced FinTech environment where you'll deliver technical support for in-house systems, resolve Azure-related incidents, and work closely with end users via Teams, phone, and ticketing tools. If youre driven by solving problems and ensuring smooth operations, then this ones for you.
Qualifications:
IT Diploma or relevant certification Microsoft Azure Fundamentals (preferred) PowerShell scripting knowledge (advantageous)
Requirements:
2+ years experience in an IT support role Microsoft Azure experience (AAD, VMs, Storage, etc.) Experience with Windows Server environments Familiarity with ticketing systems (e.g., Jira) Understanding of networking (DNS, DHCP, VPNs, and IP addressing) Experience with PowerShell for automation Excellent troubleshooting and communication skills Able to explain technical solutions to non-technical users Prior work in agile or small-team environments Experience with remote support/monitoring tools
KPAs:
Provide 1st and 2nd line support for internal systems and infrastructure Manage and resolve issues within SLAs Perform routine server support and Azure maintenance Log and resolve tickets effectively Deliver professional client-facing support via Teams or phone Document processes and contribute to internal knowledge base Collaborate with internal teams for escalation and issue resolution
Apply now!
30 Jul 2025;
from:
gumtree.co.za