Description:
Hello! My name is Avesha, and I am currently seeking a full-time employment opportunity where I can contribute my extensive skills, experience, and dedication to excellence. I bring over 10 years of versatile experience across customer service, training & development, administration, and project coordination in reputable companies like Amazon, Edcon, and Nutun. ✅ My Skills & Strengths Include: • Customer Experience & Service Management • Learning & Development Facilitation • Training Administration & LMS Support • Project Coordination & Performance Monitoring • Soft Skills & Workplace Coaching • Call, Email & Chat Support (Omnichannel) • Strong Communication & Problem-Solving • Microsoft Office & CRM Systems • Organizational Development & Employee Support My Experience Includes: • Managing customer service operations, handling escalations, and improving customer satisfaction (Amazon & Edcon) • Designing and delivering customized training sessions for staff and stakeholders (Nutun, Amazon, Felix Training) • Providing support in onboarding, HR administration, and training logistics • Creating professional training materials, reports, and learner support systems • Facilitating soft skills workshops and team development sessions • Administering and supporting eLearning systems and learner progress tracking I hold certifications in Train-the-Trainer, Assessor, and Moderator units, and I am currently completing a Bachelor of Commerce in HR Management and a National Diploma in Training & Development. What I’m Looking For: I am open to all employment opportunities, including: • Customer Service Roles • HR/Admin Roles • Training & Development Positions • Office Support or Coordination Roles • Remote/Work-from-Home Opportunities I am based in Phoenix, Durban, and I’m ready to start immediately. If you are looking for a dedicated, well-rounded professional who brings both passion and professionalism, I would love to hear from you. Contact me via email: aperumal86@gmail.com Or WhatsApp/Call: 084 894 2367 Thank you for your time and consideration!
30 Jul 2025;
from:
gumtree.co.za