Where

Facilities Manager (Durban)

Customer Experience People SA (Pty) Ltd
Durban Full-day Full-time

Description:

Purpose of Role

The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.

Job Responsibilities

Maintenance Management:

Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized

Work Order Completion Time:
Monitoring the time taken to complete work orders to assess efficiency and resource allocation

Client Satisfaction:
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants

Energy Consumption:
Keeping track of energy usage to optimize efficiency and reduce costs

Cost Management:
Managing and reducing operational costs, including utilities, maintenance, and repairs

Asset Availability:
Ensuring that critical assets are available and functioning when needed

Space Utilization:
Optimizing the use of available space to improve productivity and reduce costs

Safety and Compliance:
Ensuring that all facilities comply with safety regulations and standards


Essential Skills

  • Matric Qualification/NQF Level 4 Qualification
  • Facilities Management qualification or an equivalent
  • 1-3 years Minimum Proven management experience of working within a senior level Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management


Desirable Skills

  • Experience of working in a Contact Centre environment


Core Behaviours

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:

  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Requirements:

Purpose of Role

The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.

Job Responsibilities

Maintenance Management:

Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized

Work Order Completion Time:
Monitoring the time taken to complete work orders to assess efficiency and resource allocation

Client Satisfaction:
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants

Energy Consumption:
Keeping track of energy usage to optimize efficiency and reduce costs

Cost Management:
Managing and reducing operational costs, including utilities, maintenance, and repairs

Asset Availability:
Ensuring that critical assets are available and functioning when needed

Space Utilization:
Optimizing the use of available space to improve productivity and reduce costs

Safety and Compliance:
Ensuring that all facilities comply with safety regulations and standards


Essential Skills

  • Matric Qualification/NQF Level 4 Qualification
  • Facilities Management qualification or an equivalent
  • 1-3 years Minimum Proven management experience of working within a senior level Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management


Desirable Skills

  • Experience of working in a Contact Centre environment


Core Behaviours

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:

  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Purpose of Role

The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.

Job Responsibilities

Maintenance Management:

Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized

Work Order Completion Time:
Monitoring the time taken to complete work orders to assess efficiency and resource allocation

Client Satisfaction:
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants

Energy Consumption:
Keeping track of energy usage to optimize efficiency and reduce costs

Cost Management:
Managing and reducing operational costs, including utilities, maintenance, and repairs

Asset Availability:
Ensuring that critical assets are available and functioning when needed

Space Utilization:
Optimizing the use of available space to improve productivity and reduce costs

Safety and Compliance:
Ensuring that all facilities comply with safety regulations and standards


Essential Skills

  • Matric Qualification/NQF Level 4 Qualification
  • Facilities Management qualification or an equivalent
  • 1-3 years Minimum Proven management experience of working within a senior level Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management


Desirable Skills

  • Experience of working in a Contact Centre environment


Core Behaviours

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:

  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

  • Matric Qualification/NQF Level 4 Qualification
  • Facilities Management qualification or an equivalent
  • 1-3 years Minimum Proven management experience of working within a senior level Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management
  • Experience of working in a Contact Centre environment
  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service
30 Jul 2025;   from: careers24.com

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