Description:
My client, who is an Information Technology solutions provider is seeking to employ Technical Specialist to be based at their Tygervalley office. The ideal candidate will have 1 - 2 years experience and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications as well as a valid license and own vehicle. Purpose of the role:The Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment.
The Technical Specialist will also troubleshoot problematic areas using either one of the following ways; via telephone, email or remote support.
Requirements:
- 1-2 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
- Experience supporting MacOS
- Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
- Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
- Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
- Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
- Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
- Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
- Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
- Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
- Knowledge regarding, routers (logging into a router. basic configuration)
- Knowledge of anti-virus and virus removal.
- Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.
- Grade 12
- A+
- N+
- MCITP/MCTS/MCSA
- Other IT related certifications may be presented
- Ability to work without supervision.
- Good communication skills
- Show Initiative.
- Ability to multi task.
- Good at problem solving.
- Customer Service/Customer relations.
- Ability to work in a team and support team members.
- Rise to the occasion when presented.
- Own car and valid drivers license.
- Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
- The position responsibility requires independent analyses, communication and problem solving.
- Work is performed with little supervision and requires initiative and judgment.
- To Progress/close incidents to satisfactory conclusion on the incident system.
- Works with vendor support contacts to resolve technical problems.
- Ensure Desktop computers interconnect seamlessly with diverse systems.
- Work with procurement staff to purchase hardware and software.
- Other Duties as required.
- Normal hours of Work will range from 8:00 to 17:00
- Hours may vary and will require evening and weekend work as directed by the company needs
Requirements:
- 1-2 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
- Experience supporting MacOS
- Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
- Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
- Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
- Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
- Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
- Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
- Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
- Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
- Knowledge regarding, routers (logging into a router. basic configuration)
- Knowledge of anti-virus and virus removal.
- Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.
- Grade 12
- A+
- N+
- MCITP/MCTS/MCSA
- Other IT related certifications may be presented
- Ability to work without supervision.
- Good communication skills
- Show Initiative.
- Ability to multi task.
- Good at problem solving.
- Customer Service/Customer relations.
- Ability to work in a team and support team members.
- Rise to the occasion when presented.
- Own car and valid drivers license.
- Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
- The position responsibility requires independent analyses, communication and problem solving.
- Work is performed with little supervision and requires initiative and judgment.
- To Progress/close incidents to satisfactory conclusion on the incident system.
- Works with vendor support contacts to resolve technical problems.
- Ensure Desktop computers interconnect seamlessly with diverse systems.
- Work with procurement staff to purchase hardware and software.
- Other Duties as required.
- Normal hours of Work will range from 8:00 to 17:00
- Hours may vary and will require evening and weekend work as directed by the company needs
25 Aug 2025;
from:
careers24.com