Internal Sales Administrator

Description:

Are you a detail-oriented multitasker who thrives in a technical sales environment? Youll play a pivotal role supporting our sales operations, ensuring customer satisfaction and smooth internal coordinationparticularly around modular raised flooring solutions for data centres, telecoms, and industrial facilities.
Key Responsibilities:

• Customer Support & Enquiries:
• Be the first point of contact for client communication via phone or email

Manage incoming sales enquiries and provide basic product info or pricing Route technical questions to relevant specialists Sales Order Processing: Generate quotes, pro forma invoices, and sales orders using ERP/accounting software Accurately record product codes, quantities, and delivery details Keep clients informed on order progress, delivery timelines, and lead times Administrative Support: Maintain up-to-date records in CRM/internal databases Compile monthly reports, including sales performance, customer statements, and back-orders Assist external sales staff with admin tasks like pricing updates, presentations, or tender documents Team Coordination: Liaise with warehouse and logistics to facilitate on-time dispatch Collaborate with production and procurement on availability and custom orders Work closely with finance for invoicing, credit notes, and account queries Product Knowledge: Learn the specifications and features of modular flooring systems Be equipped to explain differences in panel types, load capacities, finishes, and more
Job Experience & Skills Required:
Excellent administrative and organizational skillsaccuracy is key ERP and CRM system experience (e.g., Syspro, SAP, or similar platforms) Ability to juggle multiple tasks in a fast-paced technical sales setting Strong communication skills and customer service orientation Advantageous: Background in construction, manufacturing, or technical sales
If you are interested in this opportunity, please apply directly.