Description:
RequirementsA related 3-year degree (or equivalent experience) At least 5 years of experience in application support, functional analysis, and business analysis Hands-on experience with the Diligent application is essential Strong problem-solving skills and a passion for user support Excellent communication and stakeholder engagement abilities Key Responsibilities
Provide day-to-day functional support for users of the Diligent application Work with stakeholders to identify and implement system improvements Lead business analysis efforts for new features and enhancements Help define, manage, and test changes to the application Configure the system to meet business needs and follow best practices Troubleshoot and resolve technical issues Keep the application up to date, secure, and fully functional Develop training materials and support end-user education Facilitate workshops to gather and refine business requirements Collaborate with IT teams and vendors on system updates and improvements Conduct testing and gather feedback from users to drive continuous improvement
28 Jul 2025;
from:
gumtree.co.za