Description:
Do you have a natural ability to connect and convince people, do you have a passion for the latest tech and people development?
Our Client is searching for experienced Subject Matter Experts to guide their high-performing agents to success in a world-class BPO environment!
What You’ll Do:
- Act as the go-to expert on products, services, and sales processes.
- Drive performance and ensure target achievement
- Support frontline agents with performance interventions.
- Share insights and best practices to improve conversion and customer experience.
- Ensure compliance with processes, policies, and quality standards
Requirements:
Do you have a natural ability to connect and convince people, do you have a passion for the latest tech and people development?
Our Client is searching for experienced Subject Matter Experts to guide their high-performing agents to success in a world-class BPO environment!
What You’ll Do:
- Act as the go-to expert on products, services, and sales processes.
- Drive performance and ensure target achievement
- Support frontline agents with performance interventions.
- Share insights and best practices to improve conversion and customer experience.
- Ensure compliance with processes, policies, and quality standards
- Act as the go-to expert on products, services, and sales processes.
- Drive performance and ensure target achievement
- Support frontline agents with performance interventions.
- Share insights and best practices to improve conversion and customer experience.
- Ensure compliance with processes, policies, and quality standards
- Grade 12 or higher
- Excellent English Ability
- 1+ year BPO experience & 6+ months as a top performing agent or in a leadership role
- Proven sales track record. With knowledge in Tech
- Grade 12 or higher
- Excellent English Ability
- 1+ year BPO experience & 6+ months as a top performing agent or in a leadership role
- Proven sales track record. With knowledge in Tech
- Grade 12 or higher
- Excellent English Ability
- 1+ year BPO experience & 6+ months as a top performing agent or in a leadership role
- Proven sales track record. With knowledge in Tech
28 Jul 2025;
from:
careers24.com