Description:
Job Title: Dental Receptionist
Location: Roodepoort, Gauteng
Practice Type: Private Dental Practice
Job Summary:
We are looking for a friendly, organized, and professional Dental Receptionist to join our growing dental practice in Roodepoort. As the first point of contact for our patients, you will play a vital role in creating a welcoming environment, managing appointments, and supporting the dental team with administrative tasks.
Key Responsibilities:
Greet patients warmly and manage check-in/check-out processes
Answer phone calls, handle patient enquiries, and schedule appointments
Confirm appointments and send reminders via phone, SMS, or email
Maintain accurate patient records and update personal/medical details
Process payments and issue receipts (cash, card, medical aid)
Assist patients with completing necessary forms and understanding treatment plans
Liaise with dental assistants and dentists to ensure efficient scheduling
Handle medical aid claims, pre-authorisations, and patient billing queries
Keep the reception area clean, organised, and professional
Maintain confidentiality of all patient information in line with POPIA compliance
Qualifications & Requirements:
Matric certificate (Grade 12)
Prior experience as a receptionist in a dental or medical practice (preferred)
Working knowledge of dental/medical aid billing and claims (advantageous)
Computer literacy – Word, Excel and Outlook
Excellent verbal and written communication skills (in English; Afrikaans or local languages a plus)
Professional appearance and friendly, patient-focused manner
Strong time-management, multitasking, and organisational skills
Ability to stay calm under pressure and work as part of a team
Working Hours:
Monday to Friday, 8:00 AM – 5:00 PM
Saturday, 8:00AM - 1:00PM
Salary:
Competitive and based on experience
Reports to: Practice Manager / Lead Dentist
Please Email CV to: moonsamyna@gmail.com