Description:
Job Title: Customer Sales Agent
Job Type: Full-time
Location: Claremont
Job Summary:
We are seeking a motivated and customer-focused individual to join our team as a Customer Sales Agent. In this role, you will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, and ensuring sales and customer satisfaction.
Responsibilities:
Respond to customer inquiries, chat in a timely and professional manner
Identify and assess customer needs to achieve satisfaction
Provide accurate, valid, and complete information to customers
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, transactions, comments, and complaints
Follow communication procedures, guidelines, and policies
Assist with product and service inquiries and provide information to customers about product features, prices, and benefits
Collaborate with team members to achieve customer satisfaction goals
Attend and participate in team meetings and training sessions as required
Requirements:
High school diploma or equivalent
Must be based in or around Claremont
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong problem-solving and decision-making skills
Ability to work a flexible schedule, including evenings and weekends
Experience in customer sales Service or related field is a plus
If you are passionate about customer and Sales and enjoy working in a team-oriented environment, we encourage you to apply for this exciting opportunity.